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Error code reference

ASKO Washer Error Code F11

Water outlet fault

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What the F11 error code actually means

Your Asko washer tried to drain the water for 3 minutes but couldn't empty the tub, so it stopped the wash cycle to prevent any damage. This usually means something is blocking the drain, such as a clogged pump filter, a kinked hose, or a foreign object stuck in the drainage system. Clearing the blockage will typically resolve the issue.

Diagnostic procedure

The full F11 procedure

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MyPros+ · DiagnosticsStep 1 preview
1
First diagnostic step
Check that no objects are stuck in the drainage hose outlet; check that the drain pump is not blocked by foreign objects; check for kinks in drainage hose.
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Most common causes of F11

Ranked by how often they cause this code
  1. 1Blocked drain pump filter or impeller
  2. 2Kinked or pinched drain hose
  3. 3Blocked drain hose outlet or standpipe
  4. 4Failed drain pump motor
  5. 5Drain hose installed at incorrect height

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Questions people ask about F11

What does F11 mean on a Asko washer?
F11 on an Asko washer is a water outlet fault indicating that the drain pump ran for 3 minutes without successfully emptying the machine. The washer interrupts the current wash cycle and resets the programme when this fault is detected. The root cause is an obstruction or failure somewhere in the drain system, including the pump, filter, or hose.
Is it safe to leave my Asko washer when the F11 code is showing?
The F11 code means the washer has already stopped the cycle automatically, so the machine is not actively running. However, water is likely still sitting in the drum, which can become a hygiene concern if left for an extended period. Addressing the drain fault promptly will allow you to remove the water and any laundry from the machine.
How much does it cost to repair an F11 drain fault on an Asko washer?
If the cause is a blocked filter, kinked hose, or clogged outlet, the repair can often be completed at no cost beyond your time. If a drain pump replacement is needed, parts and labour costs typically range from $150 to $350 depending on your location and the specific pump required. Getting a diagnostic call from a qualified technician will provide a more precise estimate for your situation.
How do I fix the F11 error on my Asko washer?
Start by checking the drain hose for kinks or blockages at the outlet connection. Next, locate and clean the drain pump filter, removing any foreign objects from the filter housing and impeller. If the hose and filter are both clear but the error persists, the drain pump motor may need to be tested and potentially replaced.
Will resetting my Asko washer clear the F11 error?
Resetting the machine will clear the displayed fault code, but if the underlying drainage obstruction is not resolved first, the error will return as soon as the washer attempts to drain again. Correct the blockage or hose issue before restarting a cycle to prevent the fault from recurring immediately.

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