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Error code reference

Electrolux Dishwasher Error Code Er 11

Drain valve

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What the Er 11 error code actually means

Your dishwasher tried to open or close the drain valve but it did not respond in time, so the machine stopped and showed this code. This usually means the drain valve is stuck, not working, or has a wiring problem. You should call Electrolux support at 1-877-435-3287 to get guidance on next steps.

Diagnostic procedure

The full Er 11 procedure

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1
First diagnostic step
Contact Electrolux Customer Care Center at 1-877-435-3287.
More steps, wiring diagram references, and verified part numbers
Includes expected resistance and voltage values, connector pinouts, and supersession notes for replacement parts.
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Most common causes of Er 11

Ranked by how often they cause this code
  1. 1Failed drain valve solenoid
  2. 2Stuck or mechanically obstructed drain valve
  3. 3Loose or corroded wiring connections
  4. 4Damaged wiring harness
  5. 5Control board fault

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Questions people ask about Er 11

What does Er 11 mean on a Electrolux dishwasher?
Er 11 indicates a drain valve timeout fault. The dishwasher's control system commanded the drain valve to change position but did not detect the expected response within the required time. This causes the machine to halt the cycle and display the code. Electrolux recommends calling their Customer Care Center at 1-877-435-3287 as the first step toward resolving it.
Is it safe to use my dishwasher when Er 11 is displayed?
Running the dishwasher while Er 11 is active is not recommended. A malfunctioning drain valve could leave standing water in the tub or, in some fault scenarios, contribute to water management issues during a cycle. It is best to leave the appliance off until the fault is diagnosed and corrected.
Will resetting my Electrolux dishwasher clear the Er 11 code?
A power reset may temporarily clear the code, but if the underlying problem with the drain valve or its wiring still exists, the fault will return during the next cycle. A reset does not repair the failed component. Proper diagnosis and repair of the drain valve system are needed to resolve the fault permanently.
Can I fix Er 11 on my Electrolux dishwasher myself?
Some basic checks, such as inspecting wiring connectors for looseness or corrosion, can be performed by a knowledgeable homeowner. However, testing the drain valve solenoid and diagnosing control board issues requires electrical testing tools and comfort working around appliance wiring. Electrolux directs customers to contact their support line at 1-877-435-3287 before attempting any repairs.
How much does it cost to repair Er 11 on an Electrolux dishwasher?
Repair costs depend on the root cause. Replacing a drain valve typically runs in the range of $80 to $200 including parts and labor. A wiring harness repair may fall in a similar range, while a control board replacement can cost $150 to $350 or more. Getting a diagnosis from a qualified technician will clarify which component is at fault before committing to a repair cost.

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