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Error code reference

Maytag Microwave Error Code F2 E3

Keypad hardware failure.

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What the F2 E3 error code actually means

Your Maytag microwave is displaying F2 E3 because the touchpad buttons are not working correctly and the control system has detected a hardware problem with the keypad. This is not a cooking or heating issue, but it does prevent the microwave from accepting commands. A technician will need to check the keypad connection or replace the keypad to resolve the problem.

Diagnostic procedure

The full F2 E3 procedure

Step 1 is visible so you can confirm you are on the right page. The remaining steps, the ones that tell you whether to actually replace a part, unlock with any pass.

MyPros+ · DiagnosticsStep 1 preview
1
First diagnostic step
Check that connector CN11 firmly connects user interface to the keypad; if connected, replace keypad.
More steps, wiring diagram references, and verified part numbers
Includes expected resistance and voltage values, connector pinouts, and supersession notes for replacement parts.
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Most common causes of F2 E3

Ranked by how often they cause this code
  1. 1Loose or disconnected CN11 connector
  2. 2Failed keypad membrane
  3. 3Moisture or contamination in the keypad
  4. 4Damaged wiring harness between keypad and control board
  5. 5Faulty user interface board

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Questions people ask about F2 E3

What does F2 E3 mean on a Maytag microwave?
F2 E3 on a Maytag microwave indicates a keypad hardware failure. The control board has detected that the keypad assembly is not functioning correctly, preventing the microwave from registering user input. The fault can stem from a loose CN11 connector or a failed keypad membrane. Diagnosis should start by checking the CN11 connector and reseating it if necessary.
Will resetting my Maytag microwave clear the F2 E3 error?
A power reset by unplugging the microwave for a minute or two may temporarily clear the display, but the F2 E3 error will return if the underlying keypad hardware issue is not corrected. Because this code reflects a physical component failure, a reset alone is not a lasting fix. The CN11 connector should be checked or the keypad replaced to resolve the error permanently.
How much does it cost to fix an F2 E3 error on a Maytag microwave?
Repair costs vary depending on whether the fix is a simple connector reseating or a full keypad replacement. If only the CN11 connector needs reseating, the repair may cost little to nothing beyond a service call fee, typically in the range of $50 to $100. If the keypad assembly requires replacement, parts and labor combined can range from $100 to $250 or more, depending on the specific model and local labor rates.
Can I fix the F2 E3 error code myself?
A knowledgeable DIYer can attempt to resolve this error by locating and firmly reseating the CN11 connector, which links the user interface to the keypad. If that does not clear the fault, replacing the keypad assembly is the next step. Working inside a microwave does carry electrical risk, so the unit should be unplugged before any internal inspection and caution should be taken due to the high-voltage capacitor inside.
Is it safe to use my Maytag microwave when it shows F2 E3?
When the F2 E3 code is active, the keypad is not functioning reliably, which means you may not be able to control the microwave properly. Attempting to operate an appliance with a failed input system is not recommended, as you may not have accurate control over cooking settings. It is best to leave the unit unplugged until the fault is diagnosed and repaired.

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