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Error code reference

Samsung Heat Pump Error Code E109

COND OUT sensor open or short circuit.

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What the E109 error code actually means

Your Samsung heat pump has detected a problem with a temperature sensor located at the outlet of the condenser coil. The sensor is either not sending a signal at all or sending a signal that is clearly incorrect, which prevents the system from operating safely. A technician will need to inspect the sensor wiring and test the sensor itself to determine if a connector came loose or if the sensor needs to be replaced.

Diagnostic procedure

The full E109 procedure

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MyPros+ · DiagnosticsStep 1 preview
1
First diagnostic step
Check if COND OUT sensor connector is separated from PCB; measure resistance and compare to temperature table.
More steps, wiring diagram references, and verified part numbers
Includes expected resistance and voltage values, connector pinouts, and supersession notes for replacement parts.
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Most common causes of E109

Ranked by how often they cause this code
  1. 1Disconnected sensor connector at the PCB
  2. 2Failed NTC thermistor (open or short circuit)
  3. 3Damaged wiring harness
  4. 4Corrosion or moisture at the connector
  5. 5Faulty main PCB

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Questions people ask about E109

What does E109 mean on a Samsung heat pump?
E109 indicates an open or short circuit fault in the COND OUT (condenser outlet) temperature sensor circuit. The main PCB is receiving a signal from this sensor that falls outside the expected resistance range, suggesting the sensor is disconnected, wiring is damaged, or the sensor itself has failed. The system may shut down or restrict operation to protect the equipment until the fault is resolved.
Is it safe to run my heat pump with the E109 error active?
Continuing to operate the heat pump while E109 is active is not recommended. The condenser outlet sensor provides temperature data the system uses to prevent overheating and protect refrigerant circuit components. Running the unit without a reliable sensor reading can lead to undetected fault conditions and potential equipment damage.
How much does it cost to repair an E109 error on a Samsung heat pump?
Repair costs vary depending on the cause. If the fix is simply reseating a loose connector, there may be no parts cost and only a service call fee, typically in the range of $75 to $150. Replacing the COND OUT sensor itself generally costs between $20 and $80 for the part, plus labor. PCB replacement, if required, is the most expensive outcome and can range from $200 to $600 or more depending on the model.
Can I fix the E109 error myself?
A knowledgeable DIYer can check whether the sensor connector has simply come loose at the PCB and reseat it, which may resolve the fault at no cost. Testing the sensor resistance with a multimeter and comparing it to a temperature-resistance table is also within reach for someone comfortable with basic electrical diagnostics. However, if the sensor or wiring needs replacement, or if the fault points to the PCB, professional service is recommended.
Will resetting the heat pump clear the E109 error?
A power reset may temporarily clear the error code, but if the underlying sensor or wiring fault has not been corrected, the E109 code will return once the system restarts and the PCB re-evaluates the sensor signal. The fault must be properly diagnosed and repaired to achieve a lasting resolution.

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