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Error code reference

Samsung Refrigerator Error Code 25

R Defrost Function Error

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What the 25 error code actually means

Your Samsung refrigerator is showing an error because the part that melts frost in the fresh food section either stopped working, is not connected properly, or could not finish the defrost process in time. This means ice may be building up inside the refrigerator, which can affect cooling performance. A technician will need to inspect the defrost heater and its wiring to find and fix the problem.

Diagnostic procedure

The full 25 procedure

Step 1 is visible so you can confirm you are on the right page. The remaining steps, the ones that tell you whether to actually replace a part, unlock with any pass.

MyPros+ · DiagnosticsStep 1 preview
1
Confirm the fault
Power cycle the unit: switch off the breaker for 60 seconds, then restore power. If the code returns, the fault is persistent and the procedure below isolates the cause.
More steps, wiring diagram references, and verified part numbers
Includes expected resistance and voltage values, connector pinouts, and supersession notes for replacement parts.
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Most common causes of 25

Ranked by how often they cause this code
  1. 1Defrost Heater Open Circuit or Disconnection
  2. 2Heater Housing Separation or Poor Contact
  3. 3Short Circuit in the Defrost Heater Circuit
  4. 4Defrost Temperature Sensor Failure
  5. 5Heavy Frost Buildup Preventing Timely Defrost Completion

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Questions people ask about 25

What does 25 mean on a Samsung refrigerator?
Error code 25 on a Samsung refrigerator indicates an R Defrost Function Error in the fresh food compartment. It means the control board has detected a problem with the defrost heater circuit, such as a disconnection, short circuit, contact failure, or heater housing separation. It also triggers when the defrost heater runs for more than 80 minutes without completing a defrost cycle. The result is typically ice buildup in the fresh food section and reduced cooling performance.
Is it safe to keep using my refrigerator when error code 25 appears?
A non-functioning defrost heater will allow frost to accumulate on the evaporator coils over time, which will progressively restrict airflow and reduce the refrigerator's ability to maintain proper temperatures. Food safety can become a concern if temperatures rise significantly. It is best to address the error promptly rather than continuing to run the refrigerator without resolving the underlying defrost fault.
Will resetting my Samsung refrigerator clear error code 25?
A power reset may temporarily clear the error code display, but it will not resolve the underlying electrical or component fault causing the defrost system failure. If the heater is disconnected, shorted, or failed, the error will return once the refrigerator attempts its next defrost cycle. A reset is useful for confirming whether the error is intermittent, but permanent resolution requires diagnosing and repairing the defrost heater circuit.
Can I fix error code 25 on my Samsung refrigerator myself?
Some causes of error code 25 are accessible to a knowledgeable DIYer, such as reseating a loose wiring connector or inspecting the heater housing for separation. However, testing the heater element and temperature sensor requires a multimeter and familiarity with appliance wiring. If the heater element or sensor has failed, replacing these components involves accessing internal panels and working around the sealed refrigerant system area, so comfort with appliance repair is recommended before attempting this yourself.
How much does it cost to repair error code 25 on a Samsung refrigerator?
Repair costs vary depending on which component has failed. A defrost heater element typically ranges from $20 to $60 for the part alone, while a defrost temperature sensor is generally in the $15 to $40 range. If professional labor is required, total repair costs including diagnosis and installation typically fall between $100 and $300, depending on the technician's rates and the complexity of accessing the components in your specific model.

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