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Model reference

Samsung RFG299ABRS/XAA-00

Refrigerator

4 documents21 error codes14 service modes

Available documentation

Tech Sheet

  • Fast Track Troubleshooting13 pg
    Covers this model

Service Manual

  • REFRIGERATOR BOTTOM MOUNT FREEZER Technical Service Guide5 pg
    Covers this model
  • REFRIGERATOR BOTTOM MOUNT FREEZER Technical Service Guide4 pg
    Covers this model

Bulletin

  • Service Bulletin1 pg
    Covers this model
MyPros+ Max

Diagnose your Samsung RFG299ABRS/XAA-00.

  • Step-by-step diagnostics from the service manual
  • Test values, resistance specs, and wiring references
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Error codes (21)

CodeMeaning
1Refrigerator sensor (R-sensor) error detected by self-diagnosis.2Freezer sensor (F-sensor) error detected by self-diagnosis.21Freezer fan error detected by self-diagnosis.22Refrigerator fan error detected by self-diagnosis.24Freezer defrost error detected by self-diagnosis.25Refrigerator defrost error detected by self-diagnosis.26Ice maker function error detected by self-diagnosis.39Ice room fan error detected by self-diagnosis.40Ice room sensor error detected by self-diagnosis.5Defrost sensor error detected by self-diagnosis.6Ambient sensor error detected by self-diagnosis.8Ice maker sensor error detected by self-diagnosis.83Communication error between Main PCB and Pantry PCB.84Communication error between Main PCB and Panel PCB.85Communication error between Main PCB and Sub Micom on Panel PCB.Detecting Position FailureCompressor inverter LED blinks indicating a rotor position detection failure.Low VoltageCompressor inverter LED blinks indicating low input voltage condition.Motor LockedCompressor inverter LED blinks indicating the compressor motor is locked.Over VoltageCompressor inverter LED blinks indicating an over voltage condition.SPM FaultCompressor inverter LED blinks indicating an SPM (Smart Power Module) fault.Starting FailureCompressor inverter LED blinks indicating a starting failure of the compressor.

Service modes (14)

  • Celsius/Fahrenheit TogglePress the Ice Type and Water buttons simultaneously (no sound when both buttons are pressed at the…
  • Check LCD Pixel FunctionRefer to section 4-1-8 (page 63) for LCD pixel check entry procedure.
  • Cooling OffRefer to section 4-1-5 (page 60) for cooling off mode entry procedure.
  • Error History FunctionRefer to section 4-1-7 (page 62) for error history function entry procedure.
  • Forced Freeze / Forced Compressor OperationActivate Forced Freeze mode (used to force fans and compressor on for testing).
  • Forced OperationsRefer to section 4-1-1 (page 54) for forced operation entry procedure.
  • Heat Release Ice Maker Test ModePress and hold the ICE TEST S/W for at least 1.5 seconds; the harvest function will start.
  • Load Operation CheckRefer to section 4-1-4 (page 59) for load operation check entry procedure.
  • OS Upgrade FunctionRefer to section 4-1-11 (page 68) for OS upgrade entry procedure.
  • S/W UpgradeRefer to section 4-1-12 (page 70) for software upgrade entry procedure.
  • Self-DiagnosticsRefer to section 4-1-3 (page 56) for self-diagnostics entry procedure.
  • Set Point ShiftRefer to section 4-1-6 (page 61) for set point shift entry procedure.
  • Touch Point CalibrationRefer to section 4-1-9 (page 65) for touch point calibration entry procedure.
  • User Data Backup/Restoration FunctionRefer to section 4-1-10 (page 66) for user data backup/restoration entry procedure.

Full entry steps, exit procedures, and test sequences are available in Max.

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