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Error code reference

Samsung Washer Error Code AC2

Communication check error between the DR Module and main PBAs due to communication failure, incorrect or loose connections, or faulty soldering.

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What the AC2 error code actually means

Your Samsung washer has detected that two of its internal control boards have stopped communicating with each other. This is often caused by a loose wire connection, but it can also mean one of the control boards has failed. The washer shuts itself down to avoid causing further damage until the problem is resolved.

Diagnostic procedure

The full AC2 procedure

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MyPros+ · DiagnosticsStep 1 preview
1
First diagnostic step
Check the connector connections between the DR Module and main PBAs for incorrect or loose connections.
More steps, wiring diagram references, and verified part numbers
Includes expected resistance and voltage values, connector pinouts, and supersession notes for replacement parts.
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Most common causes of AC2

Ranked by how often they cause this code
  1. 1Loose or disconnected harness connector
  2. 2Incorrectly seated connector
  3. 3Faulty soldering on DR Module or main PBA
  4. 4Failed DR Module
  5. 5Failed main PBA

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Questions people ask about AC2

What does AC2 mean on a Samsung washer?
The AC2 code indicates a communication failure between the DR Module and the main PBA on your Samsung washer. These two control boards must exchange signals to run wash cycles, and when that communication breaks down, the washer stops and displays AC2. The cause can be as simple as a loose connector or as involved as a failed control board.
Is it safe to use my Samsung washer when it shows AC2?
No, you should not continue using the washer while the AC2 code is active. The error means the control boards cannot communicate properly, which prevents the washer from safely managing motor and cycle operations. Running the machine in this state risks mechanical damage or unpredictable behavior. Leave it unplugged until the fault is diagnosed and resolved.
How much does it cost to repair a Samsung washer with an AC2 error?
If the fix is simply reseating a loose connector, there may be no parts cost involved, and a service call fee would be the primary expense, typically in the range of $75 to $150 depending on your area. If a DR Module or main PBA replacement is needed, parts alone can range from $100 to $350 or more, with total repair costs including labor often falling between $200 and $500. Getting a professional diagnosis first can help you decide whether repair or replacement makes more financial sense.
How do I fix the AC2 error on my Samsung washer?
Start by unplugging the washer and inspecting the wiring harness connectors between the DR Module and the main PBA for loose, disconnected, or incorrectly seated connections. Press each connector firmly until it clicks into place. If connections appear secure, check for any visually damaged solder joints on both boards. If the error persists after addressing connection issues, one of the control boards likely needs to be replaced.
Will resetting my Samsung washer clear the AC2 error?
A reset by unplugging the washer for a few minutes may temporarily clear the code, but if the underlying connection or board issue remains, the AC2 error will return. A reset is useful for confirming whether the fault is intermittent, but it is not a fix on its own. The physical connections and board condition need to be inspected to resolve the error for good.

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