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Error code reference

Samsung Washer Error Code bE2

Switch error (Main Relay Error)

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What the bE2 error code actually means

Your Samsung washer detected that one of the buttons on the control panel has been stuck in the pressed position for too long, which should not happen during normal use. This is usually caused by a jammed or deformed button, a warped control panel, or internal assembly issues. The washer stops operating as a safety measure until the stuck button issue is resolved.

Diagnostic procedure

The full bE2 procedure

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MyPros+ · DiagnosticsStep 1 preview
1
First diagnostic step
Check if a switch is jammed or stuck due to deformation of the control panel or button; check sub PBA screw tightness.
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Most common causes of bE2

Ranked by how often they cause this code
  1. 1Deformed or warped control panel
  2. 2Mechanically stuck button
  3. 3Overtightened sub PBA screws
  4. 4Damaged sub PBA

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Questions people ask about bE2

What does bE2 mean on a Samsung washer?
The bE2 code means the washer detected a button that has been continuously pressed for too long: more than 12 seconds for the power button, or more than 30 seconds for any other button. This is treated as a fault because it indicates a stuck or jammed switch rather than normal user input. The most common causes are a deformed control panel, a mechanically stuck button, or overtightened sub PBA mounting screws.
Will resetting the washer clear the bE2 error?
A power reset may temporarily clear the code, but it will return if the underlying physical cause is not corrected. As long as a button remains stuck or the sub PBA is under pressure from an overtightened screw, the control board will continue to detect the fault and display bE2. Fix the mechanical issue first, then reset the machine.
How much does it cost to repair a Samsung washer bE2 error?
Repair cost depends on the cause. If the fix is simply loosening overtightened sub PBA screws, there may be no parts cost, only a service call fee typically in the range of $75 to $150. If the control panel overlay or sub PBA needs replacement, parts and labor combined can range from $150 to $350 or more depending on the model and local labor rates.
Can I fix the bE2 error myself?
In some cases, yes. Start by pressing each button on the control panel and confirming each one springs back without sticking. If a button feels sluggish or does not return, that is likely the source of the fault. If no button feels stuck, the internal sub PBA screws may be overtightened, which requires opening the control panel housing to inspect and adjust. A failed sub PBA typically requires part replacement.
Is it safe to use my Samsung washer when bE2 is showing?
It is not recommended to operate the washer while this error is active. The fault indicates the control panel inputs are not functioning correctly, which can interfere with proper cycle operation and control. Resolve the stuck button or panel issue before running a wash cycle.

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