Samsung Washer Error Code HE1

HE1 on a Samsung washer indicates a heater circuit error. The control board has detected a fault related to the washing heater, which can include a short circuit or open circuit in the heater or its wiring, a bad heater connector, a faulty temperature sensor, or an overheating condition between 100 and 150 degrees Celsius. The washer stops the cycle automatically to prevent further damage.

No, you should not continue running the washer while HE1 is active. The code indicates either a wiring fault or a potential overheating condition in the heater circuit, either of which can pose a risk if the machine is operated. Leave the washer powered off until the fault is diagnosed and repaired.

Repair costs vary depending on the failed component and whether you hire a technician or do the work yourself. A replacement heater element typically costs in the range of 30 to 80 dollars in parts alone, while a thermistor is generally less expensive. If a technician is needed, labor charges will add to that total, and a full repair including parts and labor can range from 100 to 300 dollars or more depending on your location and the extent of the damage.

Some causes of HE1 are accessible to a confident DIYer. Checking the heater connector for a loose fit or corrosion and reseating it requires no special tools. However, testing the heater element for continuity or the thermistor for correct resistance requires a multimeter and some familiarity with reading electrical components. Replacing the heater element or thermistor involves working near electrical connections inside the machine, so if you are not comfortable with that level of repair, a qualified technician is recommended.

A power reset may temporarily clear the HE1 code from the display, but it will not fix the underlying fault. If the heater element is failed, the wiring is damaged, or the thermistor is defective, the error will return as soon as the machine attempts to heat the water again. A reset is only useful as a first step to confirm whether the fault is persistent or intermittent.