What this code means
Key contact closed for more than 60 seconds — key held down too long, shorted key, warped keypad, moisture inside keypad, or missing keytail; also no communication between keyboard and control due to keytail loose, unplugged, or damaged.
First step from the service manual
Verify failure via manual diagnostics screen 5 to view and clear error codes, then unplug range and inspect keytail connector for damage.
Next steps: diagnose the root cause
Power cycle the unit and see if the code returns. If it does, the fault is persistent and requires diagnosis.
Get step-by-step guidance, test values, and wiring diagrams from the OEM service manual.
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What’s available for Whirlpool range models
Access Whirlpool range service manuals, wiring schematics, exploded parts views, and error code references on MyPros+.
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