mypros+
Error code reference

Whirlpool Washer Error Code uL

Unbalanced Load

Avg. service call
$285
National average. Trip fee plus diagnostic plus labor. Before parts.
MyPros+ 3-day pass
$9.95
Same diagnostic steps, on your phone. Start now.
You keep in your pocket
~$275
Even before you buy the part.
Skip the service call. Fix it yourself.
Full procedure unlocks instantly.
Get Started

What the uL error code actually means

Your Whirlpool washer detected that the clothes inside the drum are bunched up on one side, causing it to spin unevenly. The washer tried to fix this automatically, but it could not balance the load on its own. You will need to open the lid, rearrange the laundry more evenly, and restart the cycle.

Diagnostic procedure

The full uL procedure

Step 1 is visible so you can confirm you are on the right page. The remaining steps, the ones that tell you whether to actually replace a part, unlock with any pass.

MyPros+ · DiagnosticsStep 1 preview
1
First diagnostic step
Redistribute the load; verify the machine is placed on a level surface.
More steps, wiring diagram references, and verified part numbers
Includes expected resistance and voltage values, connector pinouts, and supersession notes for replacement parts.
Unlock uL procedure $9.95

Or subscribe: $29/month for unlimited access to all codes plus Max AI diagnostics.

Most common causes of uL

Ranked by how often they cause this code
  1. 1Uneven laundry distribution
  2. 2Washer not level
  3. 3Overloaded or underloaded drum
  4. 4Worn suspension rods or shock absorbers
  5. 5Damaged drum bearing or drive components

Most DIYers save hundreds by diagnosing before ordering parts.

Get Started

$29/month · Cancel anytime · Or $9.95 3-day pass

Questions people ask about uL

What does uL mean on a Whirlpool washer?
The uL code stands for Unbalanced Load. The machine or motor control board detected that the laundry inside the drum is unevenly distributed, causing irregular spin behavior. The washer will first attempt a mini-cycle to rebalance the load automatically. If that fails, the code flashes and the washer stops to wait for user intervention.
Is it safe to keep running my washer when the uL code appears?
When the code is steady, the washer is actively running a mini-cycle to correct the imbalance, which is a normal automated process and safe to let complete. If the code is flashing, the washer has stopped on its own and should not be forced through the spin cycle with an unbalanced load. Repeatedly running the machine in an unbalanced condition can accelerate wear on the suspension components and drum bearings over time.
How much does it cost to repair a Whirlpool washer showing the uL code?
If the problem is only laundry distribution or leveling, there is no repair cost involved. If suspension rods or shock absorbers need replacement, parts typically range from $20 to $80 depending on the model, plus labor if a technician is involved. A drum bearing or drive component repair can range from $100 to $300 or more, depending on parts and labor costs in your area.
How do I fix the uL error on my Whirlpool washer?
Start by opening the lid and redistributing the laundry evenly around the drum, making sure no items are bunched together on one side. Also confirm that the washer is sitting on a level surface with all four leveling legs making solid contact with the floor. Close the lid and restart the cycle. If the code returns consistently, inspect the suspension rods and shock absorbers for wear.
Will resetting my Whirlpool washer clear the uL code?
A reset may clear the code temporarily, but it will return if the underlying cause is not addressed. If the imbalance is caused by laundry distribution, redistributing the load before restarting is the necessary step, not just a reset. If the code persists after redistributing and leveling the machine, a mechanical component may need inspection or replacement.

78,000+ service manuals · 160,000+ error codes · 55+ brands

Get Started

$29/month · Cancel anytime · Or $9.95 3-day pass