mypros+
Model reference

Whirlpool CHW9160

Washer

6 documents22 error codes28 service modes

Available documentation

Tech Sheet

  • Basic Operation of Commercial Front-load Washer, Model CHW9150, CHW916035 pg
    Covers this model
  • Tech Sheet - W10918574 - Rev B (FR) - Laveuse Commerciale à Chargement Frontal16 pg
    Covers this model
  • Tech Sheet - W11580853 - Basic Operation of Commercial Front-Load Washer40 pg
    Covers this model
  • Tech Sheet - W10918573 - Rev B16 pg
    Covers this model

Service Manual

  • Tech Manual - W11616633 - Rev A36 pg
    Covers this model

Service Flash

  • Commercial Laundry Front-Load Washer Belt Change1 pg
    Covers this model
MyPros+ Max

Diagnose your Whirlpool CHW9160.

  • Step-by-step diagnostics from the service manual
  • Test values, resistance specs, and wiring references
  • Verified part numbers when replacement is needed
Start diagnosing

$29/month · Cancel anytime · Or $9.95 3-day pass · Plus applicable tax

Error codes (22)

CodeMeaning
d13Coin 2 error; the Coin 2 sensor is detected as blocked for 8 seconds.d16Generation 2 debit card reader error; no communication from installed debit…d5Coin 1 error; the Coin 1 sensor is detected as blocked for 8 seconds.d9Low voltage detection error; incoming voltage detected below 90 VAC for 8…F01Communication error within the Central Control Unit (CCU); the pump drive in…F04Accelerometer component failed; the X, Y, and Z limits are outside of the…F11Motor Control Unit (MCU) has a failure, possibly due to a repeating under or…F20No water detected entering washer; the first level of the pressure sensor is…F21Long drain; the drain time exceeds 8 minutes without reaching reset level in…F22Door lock error; washer makes several attempts to lock the door and fails after…F24Temperature sensor error; water temperature sensor value is out of range (23°F…F25Tachometer error; the MCU is unable to properly detect motor speed, the washer…F26Door switch error; the door switch circuit is open for 5 seconds while the door…F27Overflow conditions; the overflow contact on the pressure sensor is closed for…F28Communication failure between CCU and MCU.F29Door unlock error; the door is unable to unlock after 6 tries.F31Overheating of motor; the heat sink exceeds 212°F (100°C)F33Pump disconnected; the electrical connection between the pump and the CCU is…F34Load detected in washer during Washer Cleanout Cycle.F70Communication failure between CCU and User Interface (UI).F73Communication error within the User Interface (UI).F74Communication error within the User Interface (UI).

Service modes (28)

  • Clean Washer Program["Enter Diagnostic Mode (display flashing).","Press the COLORS/DELICATES button."]
  • Code Display Mode["For 9150 Models
  • Code Display Sub-Mode (9150 models)["Open the service door.","The current F code or d code will be displayed."]
  • Code Display Sub-Mode (9160 models)["Remove the AA1 connector from the UI board or insert a manual diagnostic card.","Or enter the…
  • Cycle Credit["Enter Flashing Mode (entire display flashing).","Press the HOT button (CC will display)."]
  • Diagnostic Mode (Washer Diagnostic Mode)["Enter Setup Mode first (see Setup Mode entry procedures).","Press and hold the COLD button for 2…
  • Flashing Mode (9150 models)["Open the service door.","Press and hold the COLD button until display segments are flashing."]
  • Flashing Mode (9160 models)["Remove the AA1 connector or insert a manual diagnostic card."]
  • Free Cycle Credit["Enter Diagnostic Mode (display flashing).","Press the HOT button to credit one free cycle…
  • Help Mode["Enter Setup Mode (see page 2).","Press the WARM button until setup code 2.XX is…
  • Help Mode (dAS mode)["Enter set-up mode.","The message dAS will appear in the display.","Press the HOT button.","Press…
  • Help Mode (Manual Communication)["Enter set-up mode.","Press the WARM button until the set-up code 2.XX is on display.","Press the…
  • Manual Overview Test["Enter Flashing Mode (entire display flashing).","Press the COTTON/WHITES button."]
  • Quick Overview Test["Enter Flashing Mode (entire display flashing).","Press the WARM button."]
  • Quick Spin Cycle["Enter Flashing Mode (entire display flashing).","Press the PERM PRESS button."]
  • Quick Spin Program["Enter Diagnostic Mode (display flashing).","Press the PERM PRESS button."]
  • Service Access Code["Press the upper left button.","Press the lower right button.","Press the upper right…
  • Service Access Code (no console removal)["Press the upper left button.","Press the lower right button.","Press the upper right…
  • Service Access Code Mode["1
  • Set-Up Mode (9150 models)["Insert access door key, turn, and lift to remove access door."]
  • Set-Up Mode (9160 models via AA1 connector)["Unplug washer or disconnect power.","Open console, disconnect plug on AA1, close console.","Plug…
  • Set-Up Mode (9160 models via set-up card)["Insert a set-up card (supplied by the reader manufacturer) into the card slot."]
  • Set-Up Mode (9160 Models)["Unplug washer or disconnect power.","Open console, disconnect plug on AA1, close console.","Plug…
  • Setup Mode (Configuration Mode) - Model 9150["Insert the service door key, turn and lift to remove the access door."]
  • Setup Mode (Configuration Mode) - Model 9160["Disconnect the washer from power.","Open the console and disconnect connector AA1.","Close the…
  • Washer Cleanout Cycle["Enter Flashing Mode (entire display flashing).","Press the COLORS/DELICATES button."]
  • Washer Diagnostic Mode["First enter Start Operating Set-Up (set-up mode).","Press and hold the COLD button for 2 seconds…
  • Washer Diagnostic Mode (Flashing Mode)["Enter Set-Up Mode (see Set-Up Mode entry for your model).","Press and hold the COLD button for 2…

Full entry steps, exit procedures, and test sequences are available in Max.

Related Whirlpool washer models

75,000+ service documents · 20,000+ error codes · 100+ brands

Get Started

$29/month · Cancel anytime · Or $9.95 3-day pass · Plus applicable tax