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Error code reference

Whirlpool Washer Error Code d5

Coin 1 sensor is detected as blocked for 8 seconds (dryer display

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What the d5 error code actually means

Your Whirlpool washer is detecting that something is stuck or blocking the coin sensor in the coin slot area. While this blockage is present, the machine cannot accept coins or display information for the user. Clearing the jam or replacing the faulty sensor should get the washer running again.

Diagnostic procedure

The full d5 procedure

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MyPros+ · DiagnosticsStep 1 preview
1
First diagnostic step
Clear error code, unplug washer or disconnect power, check for broken coin sensor switch on coin drop.
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Most common causes of d5

Ranked by how often they cause this code
  1. 1Coin or debris stuck in the coin drop path
  2. 2Broken or damaged coin sensor switch
  3. 3Wiring fault in the sensor circuit
  4. 4Coin drop UI control circuit failure
  5. 5Residue or corrosion on the sensor

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Questions people ask about d5

What does d5 mean on a Whirlpool washer?
The d5 code means the Coin 1 sensor in the coin drop assembly has been detected as blocked for 8 or more consecutive seconds. While the fault is active, coin recognition and the customer display are disabled. The cause can be a physical obstruction, a broken sensor switch, or a wiring or circuit fault.
Will resetting the washer clear the d5 error code?
Resetting the washer by disconnecting power can temporarily clear the d5 code, but the fault will return if the underlying cause is not fixed. If the coin sensor is still blocked or broken after the reset, the machine will detect the condition again within seconds and re-log the fault.
How much does it cost to repair a d5 error on a Whirlpool coin-operated washer?
If the fix is simply clearing a lodged coin or debris, there is no parts cost involved. Replacing a broken coin sensor switch typically costs in the range of $15 to $60 for the part, depending on the specific component needed. If the coin drop UI control circuit requires replacement, costs can be higher, generally ranging from $80 to $200 or more including labor.
How do I fix the d5 error on my Whirlpool washer?
Start by clearing the error code and unplugging the washer from power. Inspect the coin drop assembly for any stuck coins, debris, or a visibly broken sensor switch. If no obstruction is found, check the wiring harness connected to the coin sensor for damage or loose connectors. Replacing the coin sensor switch or addressing any wiring fault should resolve the error.
Is it safe to use the washer while the d5 code is active?
While the d5 code is active, the washer disables coin recognition and the customer display, meaning it cannot function normally for paying customers. It is best to take the machine out of service until the fault is diagnosed and repaired to avoid lost revenue and further component wear.

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