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Model reference

Whirlpool W10311071

Washer

1 document21 error codes9 service modes

Available documentation

Tech Sheet

  • Tech Sheet - W10311071 - Rev B (FR)16 pg
    Covers this model
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Error codes (21)

CodeMeaning
d13Coin 2 sensor errord16Generation 2 debit card reader communication errord5Coin 1 sensor errord9Low voltage detection errorF01Central Control Unit (CCU) communication errorF11Motor Control Unit (MCU) failureF20No water detected entering the washerF21Excessive drain timeF22Door lock errorF24Water temperature sensor errorF25Tachometer errorF26Door switch errorF27Overflow conditionF28Communication failure between CCU and MCU.F29Motor overheating detected by MCU.F31Motor overheating (MCU detected)F33Drain pump disconnectedF34Load detected in washer during the washer clean cycle.F70Communication failure between CCU and User Interface (UI).F73User Interface (UI) communication error due to power surge/drop.F74User Interface (UI) communication error due to power surge/drop (same category…

Service modes (9)

  • Diagnostic Mode["First press 'Start Operating Set-up' (enter setup mode).","Press and hold the COLD button for 2…
  • Help Mode (via DA communication / dAS mode)["Open the service door.","dAS message appears on display.","Press the HOT button.","Press WARM to…
  • Help Mode (via manual communication)["Open the service door.","Press WARM button until setup code 2.XX is displayed.","Press the HOT…
  • Manual Overview Test["Enter Diagnostic Mode (display flashing).","Press COTTON/WHITES button."]
  • Quick Overview Test["Enter Diagnostic Mode (display flashing).","Press WARM button."]
  • Quick Spin (Drain and Spin)["Enter Diagnostic Mode (display flashing).","Press PERM PRESS button."]
  • Setup/Programming Mode (Card payment models)["After installing the debit card reader per manufacturer instructions, insert the manual setup…
  • Setup/Programming Mode (Coin-operated models)["Insert key into service door access.","Turn and lift to remove the service access door.","Use…
  • Washer Clean Cycle (Diagnostic)["Enter Diagnostic Mode (display flashing).","Press COLORS/DELICATES button."]

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