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Error code reference

Amana Microwave Error Code PCE5

Communication failure between high voltage board, low voltage board, and/or extended memory board.

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What the PCE5 error code actually means

Your Amana microwave's internal control boards have stopped communicating with each other, which prevents the microwave from working properly. This can sometimes be fixed by simply unplugging the microwave for a minute and plugging it back in. If that does not clear the error, a technician will need to check the wiring between the control boards or replace one of the boards.

Diagnostic procedure

The full PCE5 procedure

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1
First diagnostic step
Unplug oven for one minute, reconnect, and retest. If error persists, check wire connections between H.V. board and L.V. board, cable between L.V. board and extended memory board, then replace inoperative boards.
More steps, wiring diagram references, and verified part numbers
Includes expected resistance and voltage values, connector pinouts, and supersession notes for replacement parts.
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Most common causes of PCE5

Ranked by how often they cause this code
  1. 1Loose or unseated wire connectors
  2. 2Faulty or damaged cable between L.V. board and extended memory board
  3. 3Transient power disruption
  4. 4Failed low voltage board
  5. 5Failed high voltage board or extended memory board

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Questions people ask about PCE5

What does PCE5 mean on a Amana microwave?
PCE5 indicates a communication failure between the high voltage board, low voltage board, and/or extended memory board inside your Amana microwave. These three boards must exchange data continuously for the microwave to function, and when that communication is interrupted the unit displays PCE5 and stops operating. The fault can be caused by loose wiring connections, a damaged cable, or a failed board.
Is it safe to use my Amana microwave when it shows PCE5?
No, you should not attempt to use the microwave while it is displaying PCE5. The error means the control boards cannot communicate reliably, so the microwave cannot regulate its own operation safely. Unplug the unit until the fault is diagnosed and resolved.
How do I fix a PCE5 error on my Amana microwave?
Start by unplugging the microwave for one minute and then reconnecting power to see if the error clears. If PCE5 returns, a technician should inspect the wire connections between the high voltage board and the low voltage board, as well as the cable between the low voltage board and the extended memory board. Any connectors that are loose or damaged should be reseated or replaced. If the wiring checks out, one or more of the control boards will need to be replaced.
Will resetting the microwave clear the PCE5 error?
Unplugging the microwave for a full minute and then plugging it back in is the recommended first step and will clear PCE5 if the cause was a transient power disruption. If the error returns immediately after the reset, there is a physical issue with the wiring or one of the control boards that requires hands-on diagnosis. A reset alone will not fix a loose connector or a failed board.
How much does it cost to repair a PCE5 error on an Amana microwave?
Repair costs vary depending on what is causing the fault. If only a loose connector needs to be reseated, the cost may be limited to a service call fee, typically in the range of $75 to $150. If one or more control boards need to be replaced, total repair costs including parts and labor can range from $150 to $400 or more depending on which board has failed and local labor rates.

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