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Error code reference

Amana Microwave Error Code PCE5

Communication failure between high voltage board, low voltage board, and/or extended memory board.

Communication failure between high voltage board, low voltage board, and/or extended memory board.

First step from the service manual

Unplug oven for one minute, reconnect, and retest. If error persists, check wire connections between H.V. board and L.V. board, cable between L.V. board and extended memory board, then replace inoperative boards.

The complete diagnostic procedure includes additional test steps, resistance specifications, wiring diagram references, and component test points.

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What PCE5 means on a Amana microwave

The PCE5 error code on an Amana microwave signals a communication failure among the appliance's main control boards: the high voltage (H.V.) board, the low voltage (L.V.) board, and/or the extended memory board. These boards form the core control architecture of the microwave, passing operational data and commands between each other through dedicated wiring harnesses and cables. When the communication signal between any of these boards is interrupted or corrupted, the microwave cannot operate safely or correctly and displays PCE5 to alert the user.

The most common triggers for this fault are loose or damaged wire connections between the H.V. board and L.V. board, or a faulty cable linking the L.V. board to the extended memory board. Connector pins can work loose over time due to vibration, heat cycling, or improper reassembly after a prior repair. In some cases, a transient power surge or momentary voltage fluctuation can disrupt board communication without causing permanent hardware damage, which is why a one-minute power reset is the recommended first diagnostic step.

If the error persists after a full power reset, the fault points to either a wiring issue or a failed board. Technicians should inspect all connectors and cables for corrosion, bent pins, or partial seating before condemning any board. If connections check out and the error remains, one or more of the control boards has likely failed internally and will need to be replaced. Because this microwave operates at high voltages internally, board-level diagnosis should be approached with appropriate caution.

Source: manufacturer service documentation.

Common causes of PCE5

  1. 01

    Loose or unseated wire connectors

    Wiring / connection

    The connectors linking the high voltage board and low voltage board can loosen over time due to heat and vibration. Inspect both ends of the wiring harness between these boards for partial seating or pulled pins.

  2. 02

    Faulty or damaged cable between L.V. board and extended memory board

    Wiring / connection

    The ribbon or wiring cable connecting the low voltage board to the extended memory board can develop breaks or corrosion. Check this cable for visible damage and confirm it is fully seated at both connectors.

  3. 03

    Transient power disruption

    Wiring / connection

    A brief power surge or interruption can temporarily corrupt communication between the boards without causing permanent damage. A full one-minute power reset will often clear this type of fault.

  4. 04

    Failed low voltage board

    Part replacement

    If wiring and connectors test good and the error persists, the low voltage board itself may have failed internally. The L.V. board is a central hub for inter-board communication and is a likely suspect when connections are confirmed intact.

  5. 05

    Failed high voltage board or extended memory board

    Part replacement

    Either the high voltage board or the extended memory board can fail in a way that disrupts the communication network. If replacing the L.V. board does not resolve the issue, these boards should be evaluated and replaced as needed.

See the test procedure for each cause

Frequently asked questions about PCE5

What does PCE5 mean on a Amana microwave?
PCE5 indicates a communication failure between the high voltage board, low voltage board, and/or extended memory board inside your Amana microwave. These three boards must exchange data continuously for the microwave to function, and when that communication is interrupted the unit displays PCE5 and stops operating. The fault can be caused by loose wiring connections, a damaged cable, or a failed board.
Will resetting the microwave clear the PCE5 error?
Unplugging the microwave for a full minute and then plugging it back in is the recommended first step and will clear PCE5 if the cause was a transient power disruption. If the error returns immediately after the reset, there is a physical issue with the wiring or one of the control boards that requires hands-on diagnosis. A reset alone will not fix a loose connector or a failed board.
Is it safe to use my Amana microwave when it shows PCE5?
No, you should not attempt to use the microwave while it is displaying PCE5. The error means the control boards cannot communicate reliably, so the microwave cannot regulate its own operation safely. Unplug the unit until the fault is diagnosed and resolved.
How much does it cost to repair a PCE5 error on an Amana microwave?
Repair costs vary depending on what is causing the fault. If only a loose connector needs to be reseated, the cost may be limited to a service call fee, typically in the range of $75 to $150. If one or more control boards need to be replaced, total repair costs including parts and labor can range from $150 to $400 or more depending on which board has failed and local labor rates.
How do I fix a PCE5 error on my Amana microwave?
Start by unplugging the microwave for one minute and then reconnecting power to see if the error clears. If PCE5 returns, a technician should inspect the wire connections between the high voltage board and the low voltage board, as well as the cable between the low voltage board and the extended memory board. Any connectors that are loose or damaged should be reseated or replaced. If the wiring checks out, one or more of the control boards will need to be replaced.

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