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Error code reference

Amana Microwave Error Code PCE6

Communication failure between high voltage board, low voltage board, and/or extended memory board.

Communication failure between high voltage board, low voltage board, and/or extended memory board.

First step from the service manual

Unplug oven for one minute, reconnect, and retest. If error persists, check wire connections between H.V. board and L.V. board, cable between L.V. board and extended memory board, then replace inoperative boards.

The complete diagnostic procedure includes additional test steps, resistance specifications, wiring diagram references, and component test points.

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What PCE6 means on a Amana microwave

The PCE6 error code on an Amana microwave indicates a communication failure between one or more of the unit's internal control boards: the high voltage (H.V.) board, the low voltage (L.V.) board, and/or the extended memory board. These boards work in tandem to manage the microwave's core functions, with the H.V. board controlling magnetron power delivery, the L.V. board handling user interface and logic control, and the extended memory board storing operational parameters. When communication between any of these components breaks down, the microwave cannot function safely and displays PCE6 to alert the user.

The most common triggers for this fault are loose or damaged wire connections between the H.V. and L.V. boards, or a faulty cable linking the L.V. board to the extended memory board. Connector pins that have worked loose due to vibration, heat cycling, or physical disturbance during a previous repair are frequent culprits. In some cases, a temporary power anomaly can corrupt communication signals, which is why a one-minute power reset is the recommended first diagnostic step.

If the error persists after power cycling, a thorough inspection of all wiring harnesses and ribbon cables between the three boards is necessary. Look for bent pins, corrosion, or insulation damage at each connector. If wiring checks out, one or more of the boards themselves may have failed and will require replacement. Because the H.V. board operates at lethal voltage levels, this diagnostic work should only be performed by a qualified technician.

Source: manufacturer service documentation.

Common causes of PCE6

  1. 01

    Loose or disconnected wiring between H.V. and L.V. boards

    Wiring / connection

    Connectors between the high voltage and low voltage boards can work loose over time due to heat and vibration, interrupting communication. Inspect each connector for secure seating and check for bent or corroded pins.

  2. 02

    Faulty or damaged cable between L.V. board and extended memory board

    Wiring / connection

    The cable linking the low voltage board to the extended memory board can develop breaks or loose connections, causing communication loss. Visually inspect the cable along its full length for kinks, cuts, or loose ends.

  3. 03

    Temporary power anomaly or voltage spike

    Wiring / connection

    A brief power surge or dropout can disrupt board-to-board communication and trigger PCE6 without any underlying hardware failure. A one-minute power reset is often sufficient to clear this condition.

  4. 04

    Failed high voltage board

    Part replacement

    If wiring and cables check out correctly but the error persists, the H.V. board itself may have failed internally. Board replacement is required in this case.

  5. 05

    Failed low voltage board or extended memory board

    Part replacement

    Either the L.V. board or the extended memory board can fail in a way that breaks the communication circuit, producing PCE6. Replacement of the inoperative board is necessary after ruling out wiring issues.

See the test procedure for each cause

Frequently asked questions about PCE6

What does PCE6 mean on a Amana microwave?
PCE6 indicates a communication failure between the high voltage board, low voltage board, and/or extended memory board inside the microwave. These three boards must exchange signals to coordinate the unit's cooking functions, and when that communication breaks down the microwave shuts down and displays PCE6. The fault can be caused by loose wiring, a damaged cable, or a defective board.
Will resetting the microwave clear a PCE6 error?
Unplugging the microwave for one full minute and then reconnecting it is the first recommended step, and it can clear PCE6 if the fault was caused by a temporary power glitch. If the code returns after the reset, there is a persistent wiring or board issue that requires hands-on diagnosis. A reset alone will not fix a failed component or a loose connector.
Is it safe to use my Amana microwave while PCE6 is displayed?
No, you should not attempt to operate the microwave while PCE6 is active. The code indicates that critical control boards are not communicating properly, which means the unit cannot manage its high voltage components reliably. Continued use under this condition is unsafe and could worsen the underlying fault.
How do I fix a PCE6 error on my Amana microwave?
Start by unplugging the microwave for one minute, then plug it back in and test. If the code persists, the internal wiring connections between the H.V. board and L.V. board need to be inspected, along with the cable between the L.V. board and extended memory board. Because this repair involves accessing the high voltage section of the microwave, which retains lethal charge even when unplugged, it should be performed by a qualified appliance technician.
How much does it cost to repair a PCE6 error on an Amana microwave?
Repair costs vary depending on whether the issue is a loose connection or a failed board. A wiring fix typically involves labor costs in the range of $75 to $150. If one or more control boards need replacement, parts plus labor can bring the total to $150 to $400 or more, depending on which boards are involved. For older units, it is worth comparing repair costs against the cost of a replacement microwave before proceeding.

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