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Error code reference

LG Washer Error Code AE5

Communication error between the LCD Module and main PBA; signals not sensed due to incorrect or loose connector connections or faulty soldering.

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What the AE5 error code actually means

The AE5 error means your washer's display panel and its main control board have stopped communicating properly. This is often caused by a loose wire connector inside the machine rather than a fully failed part. The washer cannot operate safely without this communication link, so it stops and shows the error until the issue is resolved.

Diagnostic procedure

The full AE5 procedure

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MyPros+ · DiagnosticsStep 1 preview
1
First diagnostic step
Check the connector connections between the LCD Module and main PBA for incorrect or loose connections.
More steps, wiring diagram references, and verified part numbers
Includes expected resistance and voltage values, connector pinouts, and supersession notes for replacement parts.
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Most common causes of AE5

Ranked by how often they cause this code
  1. 1Loose connector between LCD Module and main PBA
  2. 2Incorrectly seated connector
  3. 3Faulty soldering on connector terminals
  4. 4Failed LCD Module
  5. 5Failed main PBA

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Questions people ask about AE5

What does AE5 mean on a LG washer?
AE5 indicates a communication error between the LCD Module (display panel) and the main PBA (main control board). The washer's system detects that expected signals between these two components are not being transmitted or received. The error is most often caused by a loose, incorrectly seated, or poorly soldered connector rather than a fully failed board.
Is it safe to use my LG washer when it shows AE5?
You should not attempt to run the washer while the AE5 error is active. The communication breakdown between the display panel and control board means the machine cannot reliably process commands or respond to user input. Continuing to operate it in this state could lead to unpredictable behavior or further component damage.
How much does it cost to repair an LG washer AE5 error?
If the fix is simply reseating a connector, there is no parts cost and only a service call fee if a technician performs the work, typically in the range of $75 to $150. If the LCD Module needs replacement, parts and labor combined generally fall in the $150 to $300 range. Replacing the main PBA is the most expensive scenario, often costing between $200 and $450 depending on the model and labor rates in your area.
How do I fix an AE5 error on my LG washer?
Start by unplugging the washer and locating the connector wiring between the LCD Module and the main PBA. Check that all connectors are fully seated and free of corrosion or bent pins. If connections look secure, inspect the solder joints on both boards for cracks or cold joints. If physical checks do not resolve the issue, replacing the LCD Module or the main PBA may be necessary.
Will resetting my LG washer clear the AE5 error?
A power reset by unplugging the washer for a few minutes may temporarily clear the error if the cause is an intermittent signal issue. However, if the underlying connector or solder problem is not corrected, the AE5 code will return once the washer resumes operation. A reset alone is not a fix for this error.

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