Error code reference

Norcold Refrigerator Error Code AC HE

AC heaters failed open: AC heater current input falls below 0.5 amperes during a call for cooling in AUTO or AC manual mode.

SourceNorcold Refrigerator - Service Manual: 2117 Series Gas/Electricp. 16

Diagnostic procedure

The full AC HE procedure

Step 1 is visible so you can confirm you are on the right page. The remaining steps, the ones that tell you whether to actually replace a part, unlock with any pass.

MyPros+ · DiagnosticsStep 1 preview
1
First diagnostic step
Verify heaters are connected correctly to the power board, then check each heater resistance (73 to 81 ohms).

SourceNorcold Refrigerator - Service Manual: 2117 Series Gas/Electricp. 16

More steps, wiring diagram references, and verified part numbers
Includes expected resistance and voltage values, connector pinouts, and supersession notes for replacement parts.
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Where this code is documented

12 manuals in the MyPros+ library document this code for Norcold refrigerator.

Models covered by the manuals that document this code

More models are covered than are listed here.

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