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Error code reference

Samsung Washer Error Code 3E

Motor driving error and hall sensor error caused by disconnected PBA connector, motor spin net not engaged, damaged motor coil, disconnected hall…

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What the 3E error code actually means

The 3E code means your Samsung washer's motor is not working correctly, and the machine has stopped to prevent damage. This can be caused by something as simple as a loose wire connection or something stuck in the motor. A technician will need to inspect the motor, its wiring, and the control board to find the exact cause.

Diagnostic procedure

The full 3E procedure

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MyPros+ · DiagnosticsStep 1 preview
1
First diagnostic step
Check the motor connector terminal connections and contacts.
More steps, wiring diagram references, and verified part numbers
Includes expected resistance and voltage values, connector pinouts, and supersession notes for replacement parts.
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Most common causes of 3E

Ranked by how often they cause this code
  1. 1Loose or faulty PBA connector to motor
  2. 2Disconnected or faulty hall sensor terminal
  3. 3Foreign material in the motor
  4. 4Damaged motor coil
  5. 5PBA fault or DD motor fault

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Questions people ask about 3E

What does 3E mean on a Samsung washer?
The 3E code on a Samsung washer indicates a motor driving error or hall sensor error. It means the washer has detected a problem with the motor system, including the motor itself, the hall sensor that tracks rotor position, or the power board that controls motor operation. The washer will stop running until the fault is resolved to prevent further damage.
Is it safe to keep using my Samsung washer when the 3E code appears?
No, you should not continue running the washer while the 3E code is active. The code indicates the motor is not operating correctly, and running the machine could worsen the damage to the motor or control board. Power off the washer and allow it to cool before beginning any inspection.
How much does it cost to repair a Samsung washer with a 3E error?
Repair costs vary depending on which component has failed. Reconnecting a loose connector is often part of a standard diagnostic service call, which typically runs between $75 and $150. Replacing a hall sensor or motor can range from $150 to $400 or more depending on parts and labor in your area. Control board replacement tends to be at the higher end of that range.
Can I fix the 3E error on my Samsung washer myself?
Some causes of the 3E error are DIY-friendly, such as reseating a loose motor connector or removing debris lodged in the motor. Start by checking all connector terminals at the motor and hall sensor for secure connections. However, replacing a damaged motor coil, hall sensor, or control board involves working with electrical components and is best handled by a qualified technician if you are not comfortable with appliance repair.
Will resetting my Samsung washer clear the 3E error code?
Unplugging the washer for a few minutes and restarting it may temporarily clear the code if the fault was caused by a momentary motor overload. However, if an underlying issue exists such as a loose connector, faulty hall sensor, or damaged motor component, the 3E code will return. A reset is a useful first step but is not a fix for a hardware fault.

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