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Error code reference

Samsung Washer Error Code 3E1

Motor driving error

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What the 3E1 error code actually means

The 3E1 error means your Samsung washer's motor is not working correctly and the machine cannot spin or agitate the drum. This could be caused by a loose wire connection, a damaged motor, or something stuck inside the motor. A technician will need to inspect the motor and its wiring to find the exact cause.

Diagnostic procedure

The full 3E1 procedure

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MyPros+ · DiagnosticsStep 1 preview
1
First diagnostic step
Check the motor connector terminal connections and check if the Motor Cover/State is damaged.
More steps, wiring diagram references, and verified part numbers
Includes expected resistance and voltage values, connector pinouts, and supersession notes for replacement parts.
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Most common causes of 3E1

Ranked by how often they cause this code
  1. 1Loose or corroded motor connector terminal
  2. 2Disconnected or faulty hall sensor terminal
  3. 3Damaged motor internal coil (short or open circuit)
  4. 4Foreign material inside the motor housing
  5. 5Damaged motor cover or housing

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Questions people ask about 3E1

What does 3E1 mean on a Samsung washer?
The 3E1 error code on a Samsung washer indicates a motor driving error. This means the control system cannot properly operate the drive motor due to a fault such as a disconnected hall sensor terminal, a damaged internal motor coil, a disengaged motor spindle, or foreign material inside the motor. The washer will typically stop mid-cycle and be unable to spin or agitate until the fault is resolved.
Will resetting my Samsung washer clear the 3E1 error?
A reset may temporarily clear the 3E1 code, but the error will return if the underlying fault is still present. The reset does not repair a damaged coil, fix a loose connector, or remove debris from the motor. It is best to diagnose and correct the root cause before attempting a reset, otherwise the washer will likely stop again during the next cycle.
How much does it cost to repair a Samsung washer 3E1 error?
Repair costs vary depending on the cause. If the fix is simply reseating a connector or reconnecting the hall sensor terminal, labor costs from a technician might range from $75 to $150. If the motor itself needs to be replaced, total parts and labor costs typically fall in the range of $200 to $450 depending on the specific model and your location.
Can I fix the 3E1 error myself?
Some causes of the 3E1 error are DIY-accessible, such as reseating a loose motor connector terminal or reconnecting a detached hall sensor terminal. These steps require removing the back panel to access the motor. However, if the motor's internal coil has shorted or broken, or if the motor housing is physically damaged, the motor will need to be replaced, which is a more involved repair that many homeowners prefer to leave to a technician.
Is it safe to use my Samsung washer when 3E1 is displayed?
It is not recommended to continue running the washer while the 3E1 error is active. A motor with a shorted coil or foreign material lodged inside can overheat or sustain additional damage if forced to operate. The washer should remain unplugged until the motor and its connections have been inspected and the fault corrected.

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