Samsung Washer Error Code 5C

The 5C error code means the washer has detected a drain failure. The machine was unable to pump water out of the drum within the expected time. Causes include a clogged drain pump or hose, a disconnected pump terminal, a damaged pump motor or impeller, incorrect voltage to the pump, or a frozen drain hose in cold weather.

No, you should not continue running the washer when 5C is active. The machine stops the cycle specifically to prevent water from overflowing or the pump motor from being damaged by running dry or under excessive load. Address the drain issue before resuming normal operation.

If the problem is simply a clogged hose or pump filter, the repair can often be completed at no parts cost with only your time. If the drain pump motor needs replacement, parts typically range from roughly 30 to 100 dollars depending on the model, with professional labor adding another 80 to 150 dollars for the service call and installation. A faulty wiring harness or terminal connector falls on the lower end of the cost range.

Start by checking the drain hose for kinks, clogs, or blockages and clear any obstructions. Next, access the drain pump filter or clean-out port and remove any foreign material such as coins, rubber bands, or lint. Inspect the wiring terminal at the pump motor to confirm it is firmly connected. If the hose and pump are clear and the connection is secure but the error persists, the pump motor itself may need to be replaced.

A reset may temporarily clear the code from the display, but the error will return as soon as the washer attempts to drain again if the underlying cause has not been resolved. Unplugging the machine for a few minutes and restarting is useful to confirm whether the fault is intermittent, but a physical inspection of the drain system is required for a lasting fix.