mypros+
Error code reference

Samsung Washer Error Code 5C2

Drain error (same category as 5C).

Avg. service call
$285
National average. Trip fee plus diagnostic plus labor. Before parts.
MyPros+ 3-day pass
$9.95
Same diagnostic steps, on your phone. Start now.
You keep in your pocket
~$275
Even before you buy the part.
Skip the service call. Fix it yourself.
Full procedure unlocks instantly.
Get Started

What the 5C2 error code actually means

The 5C2 code means your Samsung washer is having trouble draining the water out of the drum. The machine tried to pump out the water but couldn't complete that process in time, so it stopped to avoid any potential issues. This is usually caused by a clogged filter, a blocked drain hose, or a faulty drain pump.

Diagnostic procedure

The full 5C2 procedure

Step 1 is visible so you can confirm you are on the right page. The remaining steps, the ones that tell you whether to actually replace a part, unlock with any pass.

MyPros+ · DiagnosticsStep 1 preview
1
Confirm the fault
Power cycle the unit: switch off the breaker for 60 seconds, then restore power. If the code returns, the fault is persistent and the procedure below isolates the cause.
More steps, wiring diagram references, and verified part numbers
Includes expected resistance and voltage values, connector pinouts, and supersession notes for replacement parts.
Unlock 5C2 procedure $9.95

Or subscribe: $29/month for unlimited access to all codes plus Max AI diagnostics.

Most common causes of 5C2

Ranked by how often they cause this code
  1. 1Clogged drain filter
  2. 2Kinked or blocked drain hose
  3. 3Failed drain pump motor
  4. 4Wiring harness or connector fault
  5. 5Faulty water level pressure sensor

Most DIYers save hundreds by diagnosing before ordering parts.

Get Started

$29/month · Cancel anytime · Or $9.95 3-day pass

Questions people ask about 5C2

What does 5C2 mean on a Samsung washer?
The 5C2 code on a Samsung washer indicates a drain error, meaning the machine was unable to pump water out of the tub within the expected time window. It belongs to the same drain fault category as the standard 5C code. The washer stops the cycle automatically to prevent damage or overflow. Common causes include a clogged drain filter, a blocked hose, or a faulty drain pump.
Is it safe to keep using my washer when the 5C2 error appears?
You should not continue running the washer while the 5C2 error is active. The machine has stopped the cycle because water is not draining properly, and forcing additional cycles could lead to water sitting in the drum for extended periods, potential leaking, or added stress on the pump motor. Resolve the drain issue before resuming normal use.
How much does it cost to repair a Samsung washer showing a 5C2 error?
If the fix is simply cleaning the drain filter or straightening a kinked hose, there may be no parts cost at all. If the drain pump motor needs to be replaced, parts and labor typically range from around $150 to $350 depending on your location and service provider. A wiring or control board issue could push costs higher, so having a technician diagnose the root cause first is advisable.
How do I fix the 5C2 error on my Samsung washer?
Start by cleaning the drain filter located behind the lower front access panel, as this is the most frequent cause of drain faults. Next, check the drain hose for kinks or blockages and confirm it is installed at the correct height. If those steps do not resolve the issue, the drain pump motor or its wiring may need to be tested and potentially replaced.
Will resetting my Samsung washer clear the 5C2 error?
A reset may temporarily clear the code display, but the error will return if the underlying drain problem is not fixed. To reset, unplug the washer for about one to two minutes, then plug it back in. If the 5C2 code reappears on the next cycle, proceed with diagnosing the drain filter, hose, and pump.

78,000+ service manuals · 160,000+ error codes · 55+ brands

Get Started

$29/month · Cancel anytime · Or $9.95 3-day pass