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Error code reference

Samsung Washer Error Code AC1

Communication check between sub and main PBAs

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What the AC1 error code actually means

The AC1 error means the control panel board and the main computer board in your washer have stopped communicating with each other. This is usually caused by a loose wire connection or a problem with one of the circuit boards. The washer cannot run safely until this communication link is restored.

Diagnostic procedure

The full AC1 procedure

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MyPros+ · DiagnosticsStep 1 preview
1
First diagnostic step
Check connector connections between sub and main PBAs for incorrect or loose connections; remove sub PBA C.Panel and check for faulty soldering.
More steps, wiring diagram references, and verified part numbers
Includes expected resistance and voltage values, connector pinouts, and supersession notes for replacement parts.
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Most common causes of AC1

Ranked by how often they cause this code
  1. 1Loose or disconnected wiring harness connector
  2. 2Faulty soldering on the sub PBA
  3. 3Damaged wiring harness
  4. 4Failed sub PBA
  5. 5Failed main PBA

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Questions people ask about AC1

What does AC1 mean on a Samsung washer?
AC1 indicates a communication failure between the sub PBA (control panel board) and the main PBA (main control board). The main board is not receiving signals from the sub board, which prevents the washer from operating. The fault is usually traced to a loose connector, damaged wiring, or a board-level solder defect.
Will resetting my Samsung washer clear the AC1 error?
A power reset may temporarily clear the code if it was triggered by a transient communication glitch, but if there is an underlying hardware problem such as a loose connector or a faulty board, the error will return. It is worth performing a reset by unplugging the washer for a few minutes, but a persistent AC1 code requires physical inspection of the connections and boards.
How much does it cost to repair a Samsung washer AC1 error?
If the fix is simply reseating a connector, there may be no parts cost at all, only the time involved. Replacing a sub PBA or main PBA typically costs between $80 and $300 or more depending on the specific model and part sourcing, plus labor if a technician is hired. Getting the connector and solder joints inspected first is recommended before committing to a board replacement.
Can I fix the AC1 error myself?
Some AC1 errors can be resolved without professional help by checking and reseating the wiring harness connectors between the two control boards. If the cause is faulty soldering on the sub PBA, a technician with soldering experience may be able to reflow or repair the joint. Internal board failures require replacing the affected PBA, which involves working with control panel components and should be done carefully following proper safety precautions.
Is it safe to use my Samsung washer while it shows AC1?
No, you should not continue operating the washer while AC1 is active. The communication failure means the main board cannot properly coordinate washer functions, which could result in uncontrolled operation or incomplete cycle execution. Disconnect the washer from power until the fault is diagnosed and resolved.

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