mypros+
Error code reference

Samsung Washer Error Code AC4

Communication check error between the LCD Module and main PBAs due to communication failure, incorrect or loose connections, or faulty soldering.

Avg. service call
$285
National average. Trip fee plus diagnostic plus labor. Before parts.
MyPros+ 3-day pass
$9.95
Same diagnostic steps, on your phone. Start now.
You keep in your pocket
~$275
Even before you buy the part.
Skip the service call. Fix it yourself.
Full procedure unlocks instantly.
Get Started

What the AC4 error code actually means

The AC4 code means your Samsung washer is having trouble with the internal communication link between the display panel and the main control board. This is often caused by a loose wire connection rather than a broken part. The washer stops operating as a safety measure until the connection issue is resolved.

Diagnostic procedure

The full AC4 procedure

Step 1 is visible so you can confirm you are on the right page. The remaining steps, the ones that tell you whether to actually replace a part, unlock with any pass.

MyPros+ · DiagnosticsStep 1 preview
1
First diagnostic step
Check the connector connections between the LCD Module and main PBAs for incorrect or loose connections.
More steps, wiring diagram references, and verified part numbers
Includes expected resistance and voltage values, connector pinouts, and supersession notes for replacement parts.
Unlock AC4 procedure $9.95

Or subscribe: $29/month for unlimited access to all codes plus Max AI diagnostics.

Most common causes of AC4

Ranked by how often they cause this code
  1. 1Loose or disconnected connector
  2. 2Incorrectly seated connector
  3. 3Faulty solder joints on the LCD module or main PBA
  4. 4Damaged wiring harness
  5. 5Faulty LCD module or main PBA

Most DIYers save hundreds by diagnosing before ordering parts.

Get Started

$29/month · Cancel anytime · Or $9.95 3-day pass

Questions people ask about AC4

What does AC4 mean on a Samsung washer?
The AC4 code indicates a communication check error between the LCD module and the main PBAs (printed board assemblies) in your Samsung washer. The washer has detected that the signal link between these two components has failed or is unreliable. Common causes include loose connectors, improperly seated harness plugs, or faulty solder joints on one of the boards. The machine will not operate normally until the communication link is restored.
Is it safe to use my Samsung washer when the AC4 code is displayed?
You should not attempt to continue running the washer while the AC4 code is active. The error indicates the control and display systems are not communicating properly, which means the machine may not respond correctly to commands or monitoring signals. Operating the washer in this condition could lead to unpredictable behavior. Resolve the communication fault before resuming normal use.
How much does it cost to repair the AC4 error on a Samsung washer?
Repair cost depends on which component is at fault. If the fix involves reseating a connector or resoldering a joint, the cost may be limited to a service call fee, typically in the range of $75 to $150. If a wiring harness needs replacement, parts and labor combined generally run $100 to $250. Replacing an LCD module or main PBA is the most expensive scenario, with total repair costs often ranging from $150 to $400 or more depending on parts availability and labor rates in your area.
How do I fix the AC4 error code on my Samsung washer?
Start by unplugging the washer and locating the connectors between the LCD module and the main PBAs. Check each connector for looseness, bent pins, corrosion, or incorrect seating, then firmly reseat any that are not fully engaged. If connectors are secure, inspect the wiring harness for damage and examine the solder joints on both boards for cold or cracked connections. If the boards themselves have failed, replacement of the LCD module or main PBA will be necessary.
Will resetting my Samsung washer clear the AC4 error?
A reset, such as unplugging the washer for a few minutes, may temporarily clear the AC4 code if the fault was caused by a transient communication glitch. However, if the underlying cause is a loose connector, damaged harness, or faulty solder joint, the code will return once the washer is powered and the communication fault is detected again. A reset is not a fix, but it can be a useful first step to confirm whether the problem is intermittent or persistent.

78,000+ service manuals · 160,000+ error codes · 55+ brands

Get Started

$29/month · Cancel anytime · Or $9.95 3-day pass