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Error code reference

Samsung Washer Error Code AC5

Communication check error between the Inverter PBA and main PBA due to communication failure, incorrect or loose connections, or faulty soldering.

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What the AC5 error code actually means

The AC5 error means your Samsung washer's two main circuit boards have lost the ability to communicate with each other, so the machine has stopped as a safety precaution. This is often caused by a loose wire connection between the boards rather than a full board failure. A technician will check the wiring and connectors first before considering any part replacements.

Diagnostic procedure

The full AC5 procedure

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MyPros+ · DiagnosticsStep 1 preview
1
First diagnostic step
Check the connector connections between the Inverter PBA and main PBA for incorrect or loose connections.
More steps, wiring diagram references, and verified part numbers
Includes expected resistance and voltage values, connector pinouts, and supersession notes for replacement parts.
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Most common causes of AC5

Ranked by how often they cause this code
  1. 1Loose or unseated connectors
  2. 2Incorrect connector installation
  3. 3Faulty or cracked solder joints
  4. 4Damaged wiring harness
  5. 5Failed Inverter PBA or main PBA

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Questions people ask about AC5

What does AC5 mean on a Samsung washer?
AC5 indicates a communication failure between the Inverter PBA and the main PBA, the two primary control boards in the washer. The boards cannot exchange the signals needed to operate the drive motor safely, so the machine stops and displays the code. The cause is often a loose, incorrect, or poorly soldered connector rather than a failed board.
Is it safe to keep using my washer when AC5 is displayed?
No. The AC5 code means the washer has detected a failure in the control communication path and has stopped operation as a safety measure. Running the machine in this condition is not recommended, as the main PBA cannot reliably control the motor through the Inverter PBA. The fault should be diagnosed and corrected before resuming normal use.
How much does it cost to repair a Samsung washer AC5 error?
If the fix is simply reseating a loose connector, the cost is minimal and may only involve a service call fee, typically in the range of $75 to $150. If a wiring harness needs replacement, parts and labor combined generally fall in the $100 to $250 range. A failed Inverter PBA or main PBA replacement can bring total repair costs to $200 to $450 or more, depending on the specific model and labor rates in your area.
Can I fix the AC5 error myself?
In some cases, yes. If the cause is a loose or unseated connector between the two boards, reseating the harness plugs firmly can resolve the error without any parts or special tools. Access to the boards typically requires removing the washer's top or rear panel. If the issue is a damaged harness, cracked solder joint, or failed board, professional repair is recommended.
Will resetting my Samsung washer clear the AC5 error?
A power reset, unplugging the washer for a few minutes and plugging it back in, may temporarily clear the display, but if the underlying connection or board fault is still present, the AC5 error will return. A reset alone is not a fix and should not substitute for a proper inspection of the connector wiring between the two boards.

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