mypros+
Error code reference

Samsung Washer Error Code AE

Communication error between sub and main PBAs-wire connections/terminal contacts issue, sub PCB may be short circuited due to moisture, or main PCB…

Avg. service call
$285
National average. Trip fee plus diagnostic plus labor. Before parts.
MyPros+ 3-day pass
$9.95
Same diagnostic steps, on your phone. Start now.
You keep in your pocket
~$275
Even before you buy the part.
Skip the service call. Fix it yourself.
Full procedure unlocks instantly.
Get Started

What the AE error code actually means

Your Samsung washer has detected that its two main control boards have stopped communicating with each other properly. This is often caused by a loose wire connection or moisture getting into the electronics. Until the issue is resolved, the washer will not operate normally.

Diagnostic procedure

The full AE procedure

Step 1 is visible so you can confirm you are on the right page. The remaining steps, the ones that tell you whether to actually replace a part, unlock with any pass.

MyPros+ · DiagnosticsStep 1 preview
1
First diagnostic step
Check the wire connections and terminal contacts between the sub and main PBAs.
More steps, wiring diagram references, and verified part numbers
Includes expected resistance and voltage values, connector pinouts, and supersession notes for replacement parts.
Unlock AE procedure $9.95

Or subscribe: $29/month for unlimited access to all codes plus Max AI diagnostics.

Most common causes of AE

Ranked by how often they cause this code
  1. 1Loose or corroded wire harness connectors
  2. 2Moisture damage to the sub PCB
  3. 3Damaged wire harness
  4. 4Faulty main PCB communication circuit

Most DIYers save hundreds by diagnosing before ordering parts.

Get Started

$29/month · Cancel anytime · Or $9.95 3-day pass

Questions people ask about AE

What does AE mean on a Samsung washer?
The AE error code signals a communication failure between the sub PBA and the main PBA inside your Samsung washer. These two control boards must exchange data continuously for the washer to operate, and when that signal is lost or corrupted, the machine stops and displays AE. The cause can be a loose wire connection, moisture damage to the sub board, or a fault in the main PCB communication circuit.
Will resetting my Samsung washer clear the AE error?
A reset may temporarily clear the AE code, but it will return if the underlying cause is not addressed. To reset, unplug the washer for several minutes and then restore power. If the code reappears immediately or returns during the next cycle, a physical inspection of the wiring and boards is required.
How much does it cost to repair a Samsung washer AE error?
If the fix is simply reseating a loose connector, there is no parts cost involved. Replacing a damaged sub PCB typically runs in the range of $80 to $200 for the part, while a main PCB replacement can cost between $150 and $350 or more depending on the model. Adding labor charges from a technician will increase the total cost.
Can I fix the AE error myself?
In many cases, yes. Start by unplugging the washer and locating the wire harness that connects the sub and main PBAs. Inspect the connectors for looseness, corrosion, or bent pins, then reseat them firmly. If the connections look clean and secure, look for signs of moisture damage on the sub PCB. More advanced repairs involving board replacement are best handled by a technician.
Is it safe to use my washer when the AE code is showing?
No, you should not continue running the washer while the AE code is active. A communication failure between the control boards means the machine cannot reliably manage its functions, which could lead to incorrect water filling, improper spin behavior, or other uncontrolled operation. Leave the washer unplugged until the fault is diagnosed and corrected.

78,000+ service manuals · 160,000+ error codes · 55+ brands

Get Started

$29/month · Cancel anytime · Or $9.95 3-day pass