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Error code reference

Samsung Washer Error Code AE3

Communication error between the DR Module and main PBA; signals not sensed due to incorrect or loose connector connections or faulty soldering.

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What the AE3 error code actually means

The AE3 code means your Samsung washer's main control board has lost communication with another internal module that helps control the motor. This is usually caused by a loose or unplugged wire connection inside the machine. A technician will need to open the washer and check the wiring and circuit boards to resolve it.

Diagnostic procedure

The full AE3 procedure

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MyPros+ · DiagnosticsStep 1 preview
1
First diagnostic step
Check the connector connections between the DR Module and main PBA for incorrect or loose connections.
More steps, wiring diagram references, and verified part numbers
Includes expected resistance and voltage values, connector pinouts, and supersession notes for replacement parts.
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Most common causes of AE3

Ranked by how often they cause this code
  1. 1Loose or disconnected connector
  2. 2Incorrectly inserted connector
  3. 3Faulty solder joints on DR Module or main PBA
  4. 4Faulty DR Module
  5. 5Faulty main PBA

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Questions people ask about AE3

What does AE3 mean on a Samsung washer?
The AE3 code indicates a communication error between the DR Module and the main PBA (main control board). The main board is not detecting the expected signals from the DR Module. This is typically caused by loose connector connections, an incorrectly seated plug, or faulty soldering on one of the boards. The washer will stop functioning normally until the communication issue is resolved.
Is it safe to keep using my washer when the AE3 code appears?
It is not recommended to continue running the washer while the AE3 code is active. A communication failure between the DR Module and the main PBA can lead to uncontrolled or uncoordinated motor behavior. Running the machine in this state could cause further damage to components. The washer should remain unplugged until the issue is diagnosed and corrected.
How much does it cost to repair a Samsung washer with the AE3 error?
Repair costs vary depending on what is causing the error. If the fix is simply reseating a loose connector, you may only pay for a service call, typically in the range of $75 to $150. If the DR Module or main PBA needs replacement, parts and labor can range from $150 to $400 or more depending on the specific model and local labor rates. Getting a diagnostic visit first is the best way to get an accurate estimate.
How do I fix the AE3 error on my Samsung washer?
Start by unplugging the washer and inspecting the connector between the DR Module and the main PBA for loose or incorrectly inserted plugs. Firmly reseat any connectors that appear loose and restore power to see if the error clears. If the connectors look fine, the solder joints on both boards should be inspected for defects. If no wiring issue is found, one or both boards may need to be replaced by a qualified technician.
Will resetting my Samsung washer clear the AE3 error code?
A reset may temporarily clear the AE3 code, but it will return if the underlying communication problem has not been fixed. If the connector is loose or the solder joint is faulty, the error will reappear once the washer attempts to communicate with the DR Module again. A reset should only be used as part of the diagnostic process, not as a permanent solution.

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