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Error code reference

Samsung Washer Error Code BC

Switch error (Main Relay Error)-a switch is jammed or stuck due to uneven pressing, deformation of control panel or button, a button other than Power…

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What the BC error code actually means

The BC error means your washer thinks one of its buttons is stuck or being held down continuously. This is usually caused by a warped or misaligned control panel pressing against a button, or loose internal parts making unintended contact. It is not a water or motor issue, but the washer will not operate normally until the button or panel problem is resolved.

Diagnostic procedure

The full BC procedure

Step 1 is visible so you can confirm you are on the right page. The remaining steps, the ones that tell you whether to actually replace a part, unlock with any pass.

MyPros+ · DiagnosticsStep 1 preview
1
First diagnostic step
Check for deformation of internal plastic injection part. Check if sub PBA assembly screws are tightened too much.
More steps, wiring diagram references, and verified part numbers
Includes expected resistance and voltage values, connector pinouts, and supersession notes for replacement parts.
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Most common causes of BC

Ranked by how often they cause this code
  1. 1Deformed control panel plastic components
  2. 2Overtightened sub PBA mounting screws
  3. 3Button jammed due to uneven pressing
  4. 4Button held continuously during operation
  5. 5Sub PBA assembly failure

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Questions people ask about BC

What does BC mean on a Samsung washer?
The BC error code on a Samsung washer indicates a switch error, also called a Main Relay Error. It means the washer has detected that a button appears to be stuck, jammed, or held continuously for more than 30 seconds. Common causes include a deformed control panel, overtightened sub PBA screws, or a physically stuck button. The washer will not run normally until the underlying cause is identified and corrected.
Will resetting my Samsung washer clear the BC error?
A power reset may temporarily clear the BC error if it was triggered by a button being accidentally held down for more than 30 seconds. However, if the root cause is a physical problem such as a deformed panel component or overtightened board screws, the error will return after the reset. Always inspect for mechanical causes before assuming a reset has resolved the issue.
How much does it cost to repair a Samsung washer BC error?
Repair costs vary depending on the cause. If only screw adjustment or physical realignment is needed, the cost may be limited to a service call fee, typically in the range of $75 to $150. If the control panel housing or sub PBA needs replacement, parts and labor combined can range from $150 to $350 or more depending on the model and local labor rates.
Can I fix the BC error on my Samsung washer myself?
Some causes of the BC error are DIY-friendly, such as checking for an object pressing against the control panel or ensuring no button is stuck. If the issue is overtightened sub PBA screws, a technician comfortable with disassembly can loosen them without replacing parts. However, if the control panel housing is warped or the sub PBA itself has failed, those repairs typically require replacement components and some appliance repair experience.
Is it safe to use my Samsung washer when the BC error is showing?
It is not recommended to continue using the washer while the BC error is active. The error indicates a control input fault, which means the machine may not respond to commands correctly. Running a wash cycle under these conditions could lead to unpredictable behavior. Address the underlying button or panel issue before resuming use.

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