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Error code reference

Samsung Washer Error Code C1

Water level sensor error due to damaged/punctured hose, clogged hose, folded hose, excessive lubricant on air hose insertion part, hose…

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What the C1 error code actually means

Your Samsung washer is having trouble measuring the water level inside the drum. This usually happens because a small hose connected to the water level sensor is kinked, clogged, or has come loose. Until this is resolved, the washer will not operate normally to avoid overfilling or damaging the machine.

Diagnostic procedure

The full C1 procedure

Step 1 is visible so you can confirm you are on the right page. The remaining steps, the ones that tell you whether to actually replace a part, unlock with any pass.

MyPros+ · DiagnosticsStep 1 preview
1
First diagnostic step
Check the water level sensor hose for damage, clogs, or folding; check hose engagement and terminal connection.
More steps, wiring diagram references, and verified part numbers
Includes expected resistance and voltage values, connector pinouts, and supersession notes for replacement parts.
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Most common causes of C1

Ranked by how often they cause this code
  1. 1Kinked or folded sensor hose
  2. 2Disconnected or loose hose
  3. 3Clogged sensor hose
  4. 4Damaged or punctured hose
  5. 5Faulty water level sensor or main PBA

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Questions people ask about C1

What does C1 mean on a Samsung washer?
The C1 code indicates a water level sensor error. The washer uses a pressure sensor connected to the tub by a small hose to monitor how much water is inside the drum. C1 appears when that sensor cannot provide accurate readings, which can be caused by a damaged, clogged, kinked, or disconnected hose, a loose electrical terminal, faulty sensor soldering, or a defective main control board.
Is it safe to run my washer while the C1 code is active?
No, you should not continue running the washer with C1 active. The water level sensor is a critical safety component that prevents the machine from overfilling or running without adequate water. Operating the washer in this condition could cause flooding or damage to internal components such as the motor and heating element.
How much does it cost to repair a Samsung washer C1 error?
Repair costs vary depending on the root cause. If the issue is only a kinked or disconnected hose, there may be no parts cost at all, just time for inspection. Replacing a damaged sensor hose is generally inexpensive, typically in the range of $10 to $30 for the part. If the water level sensor itself needs replacement, parts and labor combined can range from $75 to $200. A main PBA replacement is the most costly scenario, often ranging from $150 to $400 or more depending on the model and labor rates.
Can I fix the C1 error myself without calling a technician?
Many C1 errors can be resolved without professional help. Start by unplugging the washer and locating the water level sensor hose, then check it for kinks, clogs, holes, and loose connections at both ends. If the hose is simply kinked or disconnected, reconnecting or straightening it may clear the fault. If the hose is damaged or the error persists after hose inspection, the sensor or control board may need to be replaced, which typically requires a technician.
Will resetting the washer clear the C1 error code?
A reset may temporarily clear the display, but the C1 code will return if the underlying problem is not corrected. To reset, unplug the washer for a few minutes and then restore power. If the code reappears immediately or on the next wash cycle, the physical or electrical fault causing the sensor error must be diagnosed and repaired before the machine will operate reliably.

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