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Error code reference

Samsung Washer Error Code C2

Motor driving check and hall sensor check

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What the C2 error code actually means

The C2 error means your Samsung washer has detected a problem with the motor or the sensor that monitors how the motor is spinning. The washer has stopped as a safety measure because it cannot confirm the motor is working correctly. A technician will need to check the motor's wiring connections and internal components to find and fix the cause.

Diagnostic procedure

The full C2 procedure

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MyPros+ · DiagnosticsStep 1 preview
1
First diagnostic step
Check the PBA connector terminal connections; check motor spinnet engagement; check motor coil integrity.
More steps, wiring diagram references, and verified part numbers
Includes expected resistance and voltage values, connector pinouts, and supersession notes for replacement parts.
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Most common causes of C2

Ranked by how often they cause this code
  1. 1Disconnected or loose PBA connector terminal
  2. 2Hall sensor terminal not connected
  3. 3Motor internal coil damage (short or open winding)
  4. 4Foreign material in the motor or motor overload
  5. 5Motor spinnet not engaged

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Questions people ask about C2

What does C2 mean on a Samsung washer?
The C2 code indicates a motor driving or hall sensor fault. The control board has detected a problem with the motor circuit, which can include a loose connector at the PBA, a disengaged motor spinnet, damaged motor coils, a disconnected hall sensor, foreign material inside the motor, or a mechanical overload condition. The washer stops operation to prevent further damage until the fault is resolved.
Is it safe to use my Samsung washer when the C2 error is showing?
No, you should not attempt to run the washer while the C2 error is active. The code indicates the motor drive system is not functioning correctly, and continuing to operate the machine can cause additional damage to the motor, control board, or associated wiring. Leave the washer powered off until the fault has been diagnosed and repaired.
Will resetting my Samsung washer clear the C2 error code?
A reset may temporarily clear the C2 code from the display, but the error will return as soon as the washer attempts to run the motor if the underlying fault has not been corrected. To clear the code permanently, the root cause such as a loose connector, damaged coil, or hall sensor fault must be identified and repaired. Resetting without fixing the problem risks repeated cycle interruptions and possible additional damage.
Can I fix a C2 error on my Samsung washer myself?
Some causes of the C2 error are DIY-friendly, such as reseating a loose PBA connector terminal, reconnecting a hall sensor harness, or removing a foreign object from the motor. However, testing motor coil integrity requires a multimeter and some electrical knowledge, and replacing a failed motor or hall sensor requires disassembly of the washer cabinet and drive system. If you are not comfortable working with appliance wiring and internal components, a qualified technician should perform the diagnosis.
How much does it cost to repair a Samsung washer C2 error?
Repair costs depend on the root cause. If the issue is a loose connector or minor wiring problem, a service visit may cost between $80 and $150 for labor alone. If a hall sensor replacement is needed, parts and labor typically range from $100 to $250. A full motor replacement on a Samsung washer can run between $200 and $500 or more depending on the model and labor rates in your area.

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