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Error code reference

Samsung Washer Error Code C6

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What the C6 error code actually means

The C6 error means your Samsung washer has detected that the electrical power coming into the machine is either too weak or too strong for it to operate safely. Your washer automatically stopped to protect itself from potential electrical damage. The problem could be with your home's electrical supply or with a component inside the washer that handles power.

Diagnostic procedure

The full C6 procedure

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MyPros+ · DiagnosticsStep 1 preview
1
First diagnostic step
Check the consumer's power conditions and operating voltage; connect a tester to the internal power terminals during Boil or Dry operations.
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Includes expected resistance and voltage values, connector pinouts, and supersession notes for replacement parts.
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Most common causes of C6

Ranked by how often they cause this code
  1. 1Low household supply voltage
  2. 2High or fluctuating line voltage
  3. 3Faulty or inadequate outlet or wiring
  4. 4Failing internal power supply board
  5. 5Extension cord or shared circuit overload

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Questions people ask about C6

What does C6 mean on a Samsung washer?
C6 on a Samsung washer indicates a power supply fault where the voltage delivered to the machine is either too low or too high for safe operation. The washer monitors its supply voltage continuously and will stop the cycle and display C6 when it detects an out-of-range condition. The issue can originate from the home's electrical supply or from an internal component that handles power regulation.
Is it safe to keep using my washer when C6 appears?
No, you should not continue using the washer while C6 is active. Both undervoltage and overvoltage conditions can cause overheating of motors and heating elements or damage to control boards and other electronics. The washer stops automatically to prevent this damage, and running it under abnormal voltage conditions risks both appliance failure and potential electrical hazards.
How much does it cost to repair a Samsung washer showing C6?
Repair costs for C6 vary widely depending on the root cause. If the issue is limited to the home wiring or outlet, electrician costs typically range from $75 to $250 or more depending on the scope of work. If an internal power supply board requires replacement, parts and labor combined can range from $150 to $400 or higher. A proper diagnosis identifying whether the fault is external or internal is necessary before estimating repair costs.
Can I fix a C6 error on my Samsung washer myself?
Some causes of C6 can be addressed without professional help, such as ensuring the washer is plugged directly into a properly rated dedicated outlet and not using an extension cord. However, diagnosing whether the problem is internal requires connecting a tester to the internal power terminals during a Boil or Dry cycle, which involves working with live electrical components. If internal testing is required, a qualified technician should perform the work.
Will resetting my Samsung washer clear the C6 error?
Resetting the washer by unplugging it for a few minutes may temporarily clear the C6 code, but the error will return if the underlying voltage problem has not been resolved. A reset does not fix the root cause. If the voltage condition is intermittent, the machine may operate normally for a period before the fault reappears.

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