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Error code reference

Samsung Washer Error Code CA

Communication error-signals between main and sub PCBs are not detected, or incorrect wire connections between sub and main boards.

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What the CA error code actually means

The CA error means your Samsung washer's two main control boards have lost communication with each other and the machine cannot continue running safely. This is usually caused by a loose wire connection or water getting into the electronics. A technician will need to inspect the wiring and internal boards to resolve the issue.

Diagnostic procedure

The full CA procedure

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MyPros+ · DiagnosticsStep 1 preview
1
First diagnostic step
Check wire connections and terminal contacts between sub and main boards. Check for disconnected wires. Check if sub PBA is short-circuited due to moisture.
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Most common causes of CA

Ranked by how often they cause this code
  1. 1Loose or disconnected wiring harness
  2. 2Damaged or pinched wiring
  3. 3Moisture-induced short on sub PBA
  4. 4Corroded or oxidized terminal contacts
  5. 5Failed sub PCB

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Questions people ask about CA

What does CA mean on a Samsung washer?
The CA code on a Samsung washer indicates a communication error between the main control board and the sub control board. The washer triggers this code when the main PCB cannot detect signals from the sub PCB, or when the signal it receives is not recognized as valid. This is typically caused by wiring problems, poor terminal connections, or moisture damage to the sub board. The washer will not complete a cycle while this fault is active.
How do I fix the CA error on a Samsung washer?
Start by unplugging the washer and checking all wire connections and terminal contacts between the sub and main PCBs. Reseat any loose connectors and look for disconnected, pinched, or damaged wires. Also check the sub PCB for any signs of moisture exposure or short-circuit damage such as corrosion or burn marks. If wiring is intact and the board shows no damage, the sub PCB may need to be replaced.
How much does it cost to repair a CA error on a Samsung washer?
Repair costs vary depending on what is causing the error. If the fix is simply reseating a loose connector, the cost may only involve a service call fee, typically in the range of $75 to $150. If the sub PCB requires replacement, parts and labor combined can range from $150 to $350 or more depending on the model and labor rates in your area. Getting a diagnosis before committing to a repair is recommended to understand which component is at fault.
Will resetting my Samsung washer clear the CA error?
A reset may temporarily clear the CA code if the error was triggered by a transient communication glitch, but it will return if there is an underlying hardware problem. To reset, unplug the washer for a few minutes and then restore power. If the code comes back during the next cycle, a physical inspection of the wiring and boards is needed to find the root cause.
Is the CA error on a Samsung washer a safety concern?
The CA error itself halts washer operation, which prevents the machine from running in a fault state. However, if the error is caused by moisture reaching the electronics inside the cabinet, that underlying leak or water intrusion should be addressed promptly to avoid further electrical damage. Do not continue attempting to run the washer until the source of the communication failure has been identified and corrected.

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