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Error code reference

Samsung Washer Error Code DC

Door error where the door is not opened after door open operation, or not locked after door close operation, caused by door hook deformation, door…

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What the DC error code actually means

The DC error means your Samsung washer has detected a problem with the door latch. Either the door did not unlock and open when it was supposed to, or it did not lock properly after closing. This can happen because the door latch is bent or worn, the door was pulled open during a cycle, or steam pressure built up during a very hot wash and pushed the door seal out of position.

Diagnostic procedure

The full DC procedure

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MyPros+ · DiagnosticsStep 1 preview
1
First diagnostic step
Check door switch resistance (pins 1 and 3 should be approximately 175 Ω); check if error occurs during Boil cycle; check 120V power wire connections and insulation state to door.
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Includes expected resistance and voltage values, connector pinouts, and supersession notes for replacement parts.
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Most common causes of DC

Ranked by how often they cause this code
  1. 1Door hook deformation
  2. 2Faulty or out-of-spec door switch
  3. 3Pressure differential during Boil cycle
  4. 4Door pulled open by force mid-cycle
  5. 5Damaged 120V wiring or connections to door assembly

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Questions people ask about DC

What does DC mean on a Samsung washer?
The DC error code on a Samsung washer signals a door operation failure. The machine detected that the door either did not open when commanded to unlock, or did not lock correctly after closing. The root cause is usually a deformed door hook, a door that was forced open during a cycle, or steam pressure during a Boil wash cycle interfering with the latch. The door switch resistance across pins 1 and 3 should measure around 175 ohms, and a deviation from that value points to a switch or wiring problem.
Is it safe to use my Samsung washer when the DC error is showing?
It is not safe to continue using the washer while the DC error is active. The code indicates the door latch is not functioning reliably, which means the door may not be fully secured during a cycle. Running the machine in this state could allow the door to open under water pressure, creating a flood or personal injury risk. The issue should be diagnosed and resolved before resuming normal use.
Will resetting my Samsung washer clear the DC error?
A power reset, done by unplugging the washer for a minute and restarting, may temporarily clear the DC error code. However, if the underlying cause is a deformed door hook, a failing door switch, or damaged wiring, the error will return during the next cycle or the next Boil wash. A reset is useful for confirming whether the fault is intermittent, but it is not a fix. The physical components and wiring should be inspected and tested before relying on the machine again.
Can I fix the DC error myself on my Samsung washer?
Some causes of the DC error are DIY-friendly. You can visually inspect the door hook for deformation, check wire connections along the door harness for looseness or damaged insulation, and verify the door switch resistance with a multimeter set to ohms. If the reading across pins 1 and 3 is far from 175 ohms, replacing the door switch is a moderately straightforward repair. Deformed door hooks or a damaged latch assembly will also require part replacement, but the repair is accessible without specialized tools in most cases.
How much does it cost to repair a Samsung washer DC error?
Repair costs depend on the root cause. A replacement door switch or door hook component typically costs between $15 and $60 for the part alone. If professional labor is involved, total repair costs including diagnosis and installation commonly range from $100 to $250. Wiring issues that only require connector repair or reseating may cost less if no parts need to be ordered.

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