mypros+
Error code reference

Samsung Washer Error Code LO

Door unlock fail error

Avg. service call
$285
National average. Trip fee plus diagnostic plus labor. Before parts.
MyPros+ 3-day pass
$9.95
Same diagnostic steps, on your phone. Start now.
You keep in your pocket
~$275
Even before you buy the part.
Skip the service call. Fix it yourself.
Full procedure unlocks instantly.
Get Started

What the LO error code actually means

The LO error means your Samsung washer tried to unlock the door after a cycle but something went wrong and it could not confirm the door actually unlocked. This could be caused by a faulty door lock assembly, a loose wire connection, or a problem with the washer's control board. Until the error is resolved, the washer may keep the door locked as a safety precaution.

Diagnostic procedure

The full LO procedure

Step 1 is visible so you can confirm you are on the right page. The remaining steps, the ones that tell you whether to actually replace a part, unlock with any pass.

MyPros+ · DiagnosticsStep 1 preview
1
First diagnostic step
In door unlock state, check motor resistance and door unlock contact resistance.
More steps, wiring diagram references, and verified part numbers
Includes expected resistance and voltage values, connector pinouts, and supersession notes for replacement parts.
Unlock LO procedure $9.95

Or subscribe: $29/month for unlimited access to all codes plus Max AI diagnostics.

Most common causes of LO

Ranked by how often they cause this code
  1. 1Broken or improperly connected door lock terminal
  2. 2Faulty door lock motor
  3. 3Intermittent electric wire leakage
  4. 4Faulty door unlock contact switch
  5. 5Main PCB fault

Most DIYers save hundreds by diagnosing before ordering parts.

Get Started

$29/month · Cancel anytime · Or $9.95 3-day pass

Questions people ask about LO

What does LO mean on a Samsung washer?
The LO code on a Samsung washer stands for door unlock failure. It means the washer attempted to unlock the door, typically at the end of a cycle, but the control board did not receive confirmation that the unlock was successful. The cause can range from a loose terminal or broken wire at the door lock assembly to a faulty lock motor or main PCB issue.
Is it safe to use my Samsung washer when the LO error is showing?
It is not recommended to continue running the washer while the LO code is active. The error indicates the door lock system is not functioning correctly, and the machine may keep the door locked or fail to lock it reliably during a cycle. Running the washer with an unreliable door lock could pose a water leak or safety risk.
Will resetting my Samsung washer clear the LO error code?
A power reset, such as unplugging the washer for a few minutes and restarting it, may temporarily clear the LO code if the fault was caused by a momentary signal issue. However, if there is an underlying problem with the door lock terminal, motor, wiring, or PCB, the error will return. A reset alone does not fix the mechanical or electrical fault causing the code.
Can I fix the LO error on my Samsung washer myself?
Some causes of the LO error are accessible to a DIY repair. Checking and reseating the wiring terminals at the door lock switch connector is a reasonable first step that requires no special tools. If the lock motor or contact switch needs replacement, those parts can often be sourced and swapped by someone comfortable with appliance repair. A main PCB fault is a more complex repair and may be better handled by a technician.
How much does it cost to repair a Samsung washer LO error?
Repair costs vary depending on the root cause. Replacing a door lock assembly typically runs in the range of $80 to $180 for parts and labor combined. If the main PCB is at fault, the cost is higher, generally in the range of $200 to $400 or more depending on the specific model and service rates in your area.

78,000+ service manuals · 160,000+ error codes · 55+ brands

Get Started

$29/month · Cancel anytime · Or $9.95 3-day pass