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Error code reference

Sub-Zero Refrigerator Error Code 15 9 01

Auger relay is stuck closed; power to auger at all times.

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What the 15 9 01 error code actually means

This error means the ice dispenser's auger motor is getting power all the time instead of only when you press the dispense button. A small electrical switch on the main control board has failed and is stuck in the on position. The control board needs to be replaced to fix the problem.

Diagnostic procedure

The full 15 9 01 procedure

Step 1 is visible so you can confirm you are on the right page. The remaining steps, the ones that tell you whether to actually replace a part, unlock with any pass.

MyPros+ · DiagnosticsStep 1 preview
1
First diagnostic step
Verify auger relay is stuck closed. Replace control board.
More steps, wiring diagram references, and verified part numbers
Includes expected resistance and voltage values, connector pinouts, and supersession notes for replacement parts.
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Most common causes of 15 9 01

Ranked by how often they cause this code
  1. 1Welded relay contacts on the control board
  2. 2Electrical surge or overcurrent event
  3. 3Worn relay contacts from extended use
  4. 4Auger motor drawing excessive amperage

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Questions people ask about 15 9 01

What does 15 9 01 mean on a Sub-Zero refrigerator?
Error code 15 9 01 means the auger relay on the control board is stuck in the closed position, causing continuous power to be sent to the auger motor in the ice dispenser. Normally the relay opens and closes based on dispense commands, but a failed relay keeps the circuit permanently energized. The control board must be replaced to resolve this fault.
Is it safe to keep using the refrigerator while error 15 9 01 is active?
Continuous power to the auger motor means it may run without stopping, which can cause the motor to overheat and wear out prematurely. While this fault does not immediately affect food safety or cooling, leaving it unaddressed risks secondary damage to the auger motor and dispenser components. It is best to address the control board replacement promptly to avoid additional repair costs.
Will resetting the refrigerator clear error code 15 9 01?
No, a power reset will not clear this error. Error 15 9 01 is caused by a physical relay failure on the control board, meaning the relay contacts are mechanically fused and cannot be restored by cycling power. The fault will return immediately after a reset because the underlying hardware defect remains. Replacing the control board is the only way to permanently resolve this error code.
Can I fix error code 15 9 01 myself, or do I need a technician?
The repair requires replacing the control board, which involves working with the refrigerator's electrical system. A knowledgeable DIYer comfortable with appliance disassembly and basic electrical safety can perform this repair, but it is important to disconnect power before beginning. If you are not comfortable working around appliance wiring, a qualified technician is recommended. Before ordering a board, also check that the auger motor spins freely so a mechanical obstruction is not contributing to the problem.
How much does it cost to fix error code 15 9 01 on a Sub-Zero refrigerator?
The primary repair is control board replacement. Sub-Zero control boards are premium components, and parts alone typically range from $200 to $600 or more depending on the specific model. If you hire a technician, total repair costs including labor generally range from $350 to $900. Prices vary by region, service provider, and the exact board required for your unit.

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