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Error code reference

Whirlpool Oven Error Code 1C

Shorted key detected on keypad.

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What the 1C error code actually means

Your Whirlpool oven's control system thinks one of the buttons on the keypad is stuck in the pressed position, even though nothing is being touched. This usually means the touchpad itself has worn out or been damaged. The oven is alerting you so it does not act on false button presses.

Diagnostic procedure

The full 1C procedure

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1
First diagnostic step
Verify failure via Engineering Mode; clear the error code by pressing CANCEL key, then unplug range for longer than 30 seconds.
More steps, wiring diagram references, and verified part numbers
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Most common causes of 1C

Ranked by how often they cause this code
  1. 1Failed membrane keypad
  2. 2Damaged or pinched ribbon cable
  3. 3Moisture or debris under the keypad
  4. 4Faulty electronic control board

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Questions people ask about 1C

What does 1C mean on a Whirlpool oven?
The 1C code means the control board has detected a shorted key on the keypad, indicating that one or more touchpad buttons are registering as continuously pressed. This is typically caused by a worn or damaged membrane keypad. The oven displays this code to prevent unintended operation from a stuck key input.
How do I fix the 1C error code on my Whirlpool oven?
Start by pressing CANCEL and unplugging the oven for at least 30 seconds. If the code comes back, inspect the touchpad for visible damage, moisture, or debris, and check the ribbon cable connection between the keypad and control board. In most cases, replacing the membrane keypad assembly resolves the fault permanently.
How much does it cost to repair a Whirlpool oven with a 1C error code?
If the fix is a keypad replacement, parts typically range from $50 to $150 depending on the specific model, with labor adding $100 to $200 if a technician is hired. A control board replacement, if needed, generally costs more, with parts ranging from $150 to $350. Diagnosing the exact failed component before purchasing parts can help avoid unnecessary expenses.
Will resetting the oven clear the 1C error code?
A reset can clear the code if it was caused by a temporary glitch. Press the CANCEL key first, then unplug the oven for more than 30 seconds to perform a full power reset. If the 1C code returns after power is restored, the underlying hardware issue with the keypad or ribbon cable needs to be addressed.
Is it safe to use my Whirlpool oven while the 1C code is showing?
Using the oven with an active 1C code is not recommended because a shorted key can cause the control system to receive unintended commands. This could lead to unexpected behavior such as incorrect temperature settings or unintended operation modes. It is best to resolve the fault before resuming normal use.

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