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Model reference

Whirlpool W10920938A

Washer

1 document24 error codes9 service modes

Available documentation

Tech Sheet

  • Technical Service Sheet W1092093820 pg
    Covers this model
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Error codes (24)

CodeMeaning
d13Coin 2 sensor is detected as blocked for 8 seconds (blocked coin 2 or coin drop…d16Generation 2 debit card reader errord5Coin 1 sensor is detected as blocked for 8 seconds (dryer displayd9Low voltage detection errorF01Washer CCU errorF04Accelerometer failureF11MCU (Motor Control Unit) errorF20No water detected entering washerF21Long drainF22Door lock errorF23Dryer exhaust thermistor shorted errorF24Washer water temperature sensor errorF25Tachometer errorF26Door switch errorF27Overflow conditionF28Communication failure between CCU and MCU.F29Door unlock errorF31Overheating of motorF33Pump disconnectedF34Load detected in washer during Washer Cleanout Cycle.F70Communication failure between CCU and UIC (washer display). Also dryer display…F71Communication failure from UIC to dryer CCUF73UIC microprocessor errorF74UIC EEPROM error

Service modes (9)

  • Diagnostic Mode["First enter Set-Up Mode (insert service switch key and turn counter-clockwise).","Press and hold…
  • Dryer Field Diagnostic Cycle (Diagnostic Sub-Mode)["Enter Diagnostic Mode (entire display flashing).","Press the upper middle (PERM PRESS)…
  • Help Mode["Enter Set-Up Mode.","Press the lower left (HOT) button while in special pricing option 2.XX (or…
  • Set-Up Mode["Coin Payment Models
  • Washer Cleanout Cycle (Diagnostic Sub-Mode)["Enter Diagnostic Mode (entire display flashing).","Press the center right (COLORS/DELICATES)…
  • Washer Cycle Credit (Diagnostic Sub-Mode)["Enter Diagnostic Mode (entire display flashing).","Press the lower left (HOT) button (CC will…
  • Washer Manual Overview Test Cycle (Diagnostic Sub-Mode)["Enter Diagnostic Mode (entire display flashing).","Press the center left (COTTON/WHITES) button."]
  • Washer Quick Overview Test Cycle (Diagnostic Sub-Mode)["Enter Diagnostic Mode (entire display flashing).","Press the lower middle (WARM) button."]
  • Washer Quick Spin Cycle (Diagnostic Sub-Mode)["Enter Diagnostic Mode (entire display flashing).","Press the center middle (PERM PRESS) button."]

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