Door Lock Failure — machine/motor control detects open door lid switch when attempting to lock or cannot determine locked state.
First step from the service manual
1
Check for lock interference with lid or lock bezel, wash media buildup. See TEST #8.
The complete diagnostic procedure includes additional test steps, resistance specifications, wiring diagram references, and component test points.
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Door Lock Failure — machine/motor control
From Tech Sheet W13275787, p.39:
1.Check for lock interference with lid or lock bezel, wash media buildup. See TEST #8.
2.Measure door lock assembly resistance across the PTC terminals. Expected: ~200 ohms cold, rising sharply once energized.
3.Inspect strike and latch alignment. A warped door or misaligned strike prevents the switch stack from closing in the correct sequence.
Part W10810403
Door lock assembly
Related Maytag washer codes
All Maytag washer codes →- ----Inoperative state
- 0No code (no fault present).
- 01Long fill condition
- 1Water drain failure
- 10Unbalance or cabinet hit detected during final spin…
- 11Motor control board not responding or serial communication…
- 12Upper Dryer Thermistor Open Sensed
- 13Upper Dryer Door Circuit Failure
View all 404 Maytag washer codes
- 13ESignal for MAIN PCB is not detected for 10 seconds.
- 15Stuck key
- 16High speed not achieved due to high motor torque
- 17Door actuator switch was not detected open since the final…
- 18Detected lid lock switch open during cycle when not…
- 19Motor Thermal protector opened.
- 1ESump thermistor failure (Optional)
- 2Lower Dryer Thermistor Open Sensed
- 20Filling too quickly during cycle
- 21Losing water during cycle (siphoning)
- 22Door switch detected open during cycle
- 23Door is locked at start of cycle
- 24Motor high RPM detected two times
- 25Motor tachometer signal present without torque command
- 26Rotary Switch 2 left of encoder failed at startup.
- 28Faucet thermistor failure
- 29Sump thermistor failure
- 2EVoltage for motor control bus is over or under specified…
- 3Motor overload
- 30No electrical supply detected at washer or power…
- 31Model ID Unknown, Default model of 31 used.
- 34Welded system relay
- 3EDrive system malfunction
- 4Door lock failure
- 40Load bound up
- 4EWater level sensor fault
- 5Water fill failure
- 50Motor speed/tachometer signal error
- 5ENo Drain
- 6Non Volatile Memory
- 60Heater relay failure or stuck contacts on relay.
- 62Unlock problem
- 6ETemperature control error
- 7Coin input fault
- 70Heater thermistor open or short detected.
- 7ETemperature control error
- 8Water level sensor fault
- 80Door switch/lock system malfunction
- 8EMotor fault
- 90Overflow condition detected
- 9EMalfunction in dryer door circuit.
- b1Blocked coin 1 or coin drop control circuit failure; coin…
- b2Blocked coin 2 or coin drop control circuit failure; coin…
- bEMotor tach signal exists without motor running
- C1Blocked coin 1 or coin drop control circuit failure (coin…
- C2Blocked coin 2 or coin drop control circuit failure (coin…
- CAAverage current limit violation
- CEWater temperature fault
- CIInstantaneous current limit violation
- CLClear to reset cycle counts.
- D-05Coin 1 blocked
- d1Washer door sense error circuit failure on control board…
- d10Door lock sense error or due to power line interference…
- d10/F31Overheating of motor
- d11Motor speed error detected; cycle paused but can be…
- d11/F11Washer MCU error
- d12Motor sense error detected on control board or due to power…
- d12/F25Tachometer error
- d13Blocked coin 2 or coin drop control circuit failure (coin…
- d13 (washer)Washer Coin 2 error
- d14Blocked coin 2 or coin drop control circuit failure (coin…
- d14/F33Pump disconnected
- d15Load inside drum during cleaning washer cycle (Accu Trac…
- d15/F34Load detected in washer during Washer Cleanout Cycle.
- d16Generation 2 debit card reader error
- d16 (washer)Washer Generation 2 debit card reader error
- d17Generation 2 debit card reader error
- d17/F22Door lock error
- d18Dispenser system error (Accu Trac equivalent of F30).
- d19Door unlock error
- d19/F29Door unlock error
- d2Blocked coin 1 or coin drop control circuit failure…
- d2/F22Dryer exhaust thermistor open error
- d20Serial communication error (Accu Trac equivalent of F28).
- d20/F28Communication failure between CCU and MCU.
- d21Overflow condition
- d21/F27Overflow condition
- d22Communication failure from dryer CCU to UIC
- d22 F70Communication failure from CCU to UIC
- d23Communication failure from UIC to dryer CCU
- d23 F71Communication failure from UIC to CCU
- d23/F70Washer communication failure between CCU and UIC.
- d24Temperature sensor error
- d24/F24Temperature sensor error
- d3Water temperature sense error when equipped with…
- d3/F23Dryer exhaust thermistor shorted error
- d3/F73Washer UIC failure
- d3/F74Washer UIC failure
- d36Stuck key error
- d4Dryer motor control circuit error
- d4/F01Dryer motor control circuit error
- d4/F26Door switch error
- d5Coin 1 error
- d5 (washer)Washer Coin 1 error
- d6Blocked coin 1 or coin drop control circuit failure…
- d6/F01Washer CCU error
- d7Slow fill detected; maximum fill time or max continuous…
- d7/F20No water detected entering washer
- d8UIC Microprocessor error (F73) or UIC EEPROM error (F74)
- d8 F73Dryer UIC Microprocessor error
- d8 F74Dryer UIC EEPROM error
- d8/F21Long drain
- d9Voltage detected below 90VAC for 8 seconds (cycle paused…
- d9 (washer)Washer low voltage detection error
- dcDistribute Clothes
- dLDoor lock failure
- doThe washer door must be opened
- doorDoor open error
- dSDoor switch is read as open and the door locked switch is…
- dUDoor Unlock Failure
- EWater sensor level fault
- E100Communication fault between washer computer and weighing…
- E101Washer weight too low
- E102Washer weight too high
- E103Weight not balanced over 4 load cells (models with weighing…
- E104Weight on individual load cell exceeds maximum (over 1000…
- E105No functional air pressure system
- E11Fill failure
- E12Overfill failure
- E13Heating failure
- E14Heating time failure
- E15Too hot
- E2Stuck key
- E21Overflow failure
- E24Defective level (pressure) sensor detected before start up.
- E25Defective temperature sensor detected during standby mode.
- E26Undefined Mitsubishi frequency inverter error code not…
- E27Communication fault between washer computer and frequency…
- E28THT Time out
- E29OV3/E.OP Time out
- E3Motor drive failure
- E300Specific Mitsubishi inverter alarm (E300-E353 range)…
- E301Mitsubishi inverter overcurrent alarm (OC2).
- E302Mitsubishi inverter overcurrent alarm (OC3).
- E303Mitsubishi inverter overvoltage alarm (OV1).
- E304Mitsubishi inverter overvoltage alarm (OV2).
- E305Mitsubishi inverter overvoltage alarm (OV3).
- E306Mitsubishi inverter overload (THT).
- E307Mitsubishi motor overload (THM).
- E308Inverter cooling fan stopped.
- E309Stall prevention
- E31Initialization fault of the frequency inverter during…
- E310Brake transistor short circuit in brake transistor circuit.
- E311Ground fault
- E313Option fault (OPT)
- E314Corrupt memory
- E315PU leave out
- E316Retry limit reached
- E317CPU fault
- E318CPU Fault 6
- E319CPU Fault 7
- E32Verification fault frequency inverter
- E320Instantaneous power failure between 15 and 100ms.
- E321Under voltage
- E322Output phase failure
- E326PU short circuit on the RS485 communication connector.
- E32724VDC short circuit on the 24VDC power output (PC terminal).
- E335Heatsink overheat
- E341Input phase failure
- E342PTC thermistor operation
- E343Parameter storage error
- E345Inrush overheat
- E35Incorrect software version
- E353Internal circuit error in inverter.
- E36Unbalance detection system activated during the spin…
- E37Drain failure at spray sequence
- E39Soap supplies running out of soap
- E4Safety switch activated during transition from distribution…
- E41Service due warning displayed at the end of a cycle; will…
- E42No network connection during data transfer networking.
- E43Incorrect voltage range selection in the Configuration Menu.
- E44Incorrect machine type selection
- E5Safety switch activated at high revolutions, indicating…
- E500Memory error (E500-E525 range) that can occur at any time.
- E550Internal memory error for traceability data during…
- E551Internal traceability memory is full during traceability…
- E560Error in communication with USB flash disk (E560-E563…
- E561File not found during attempt to read from a USB flash disk.
- E562Export failed
- E563Import failed
- E6Door switch failure detected during wash cycle
- E600Software error
- E7Door lock closing failure
- E8Door lock closing failure at beginning of cycle
- E80Liquid detergent dispensing timeout
- E81No reheat failure (traceability only)
- E82No refill failure (traceability only)
- E83Power interruption
- E85Real time clock has no battery or battery low power…
- E9Door lock opening failure at end of cycle
- E95Watch dog has been activated.
- EdNot receiving communications from installed debit card…
- ErProcessor reset error
- F/02Long drain
- F/05Water temperature sensor (NTC) value is out of range during…
- F/06Drive motor tachometer error
- F/07Motor Control Unit (MCU) error
- F/09Overflow condition
- F/10Motor Control Unit (MCU) heat sink thermal trip
- F/13Dispenser circuit error
- F/14EEPROM error
- F/15Motor Control Unit (MCU) error
- F/dLDoor lock error
- F/dUDoor unlock error
- F/HNo water detected entering machine or pressure switch trip…
- F##System error code (F-type fault).
- F#E#Generic system error code (any F#E# code other than those…
- F01Dryer motor control circuit error
- F03Accelerometer failure
- F03/F04Washer accelerometer failure
- F04Accelerometer failure
- F05 E02Door will not lock
- F08 E01Water supply error
- F09 E01Drain pump system error
- F0E0No fault codes stored in memory.
- F0E1Load detected during Clean Washer cycle; a load was…
- F0E2Over suds condition detected
- F0E3Overload detected; main control detects a load size that…
- F0E4Spin limited by water temperature; water temperature is too…
- F0E5Off balance load condition detected during operation.
- F0E7Control board recognized line voltage below 90 VAC.
- F0E8Water ring fault; too much residual water is detected.
- F0E9Off balance pause
- F1Pressure Signal Out-of-Range
- F11Washer MCU error
- F12Motor sensor circuit failure on control board (machine…
- F1E1ACU error
- F1E2Motor control error
- F2Keypad/User Interface Failure
- F20No water detected entering the washer; the first pressure…
- F21Excessive drain time; the drain operation exceeds eight…
- F22Door lock error; the washer made multiple attempts to lock…
- F23Dryer exhaust thermistor shorted error
- F24Water temperature sensor error
- F25Tachometer error; the MCC cannot correctly detect the motor…
- F26Door switch error
- F27Overflow condition; the overflow switch of the pressure…
- F28Communication failure between CCU and MCU
- F29Not explicitly described in available text (referenced in…
- F2E1Indicates a stuck button (depressed for over 20 seconds) or…
- F2E2User Interface Software Error
- F2E3Mismatch of main control and UI
- F3Water valve thermistor sense failure (too high); washer…
- F30Motor drive error
- F31Overheating of Motor
- F32Long Drain
- F33Pump disconnected; the electrical connection between the…
- F34Load Detected in Washer During Washer Cleanout Cycle
- F35Excessive suds detected during wash cycle and washer could…
- F36Communication Error
- F37Water level out of range low
- F38Water level out of range high
- F3E1Pressure sensor fault; the main control detects an out of…
- F3E2Temperature sensor error
- F3E3Inlet water temperature fault
- F3E4Inlet thermistor is shorted
- F3E5Inlet and exhaust thermistors are open
- F3E6Moisture sensor strip is open
- F3E7Moisture sensor strip has shorted
- F4Board failure in the level circuit; microprocessor board is…
- F40ATC Thermistor Open/Short
- F41Motor RPS Thermistor Open/Short
- F42Heater Thermistor Open/Short
- F43Heater is continuously ON
- F44Heater cannot be turned ON
- F4E0Heater is not detected
- F4E1Wash heater relay error or no feedback signal; ACU cannot…
- F4E2Main heater stuck on; wash heater relay closed.
- F4E3Restricted/low air flow detected that may affect dryer…
- F4E4Low L2 voltage (less than 50V) detected at installation.
- F5Pump driver fails to activate, one of the main relays is…
- F50Motor Stalled
- F51Motor RPS Failure
- F52Motor Stop Failure
- F53Motor control over-temperature
- F54Motor Control Overcurrent
- F5E1Lid switch fault; lid is in locked state but lid switch is…
- F5E2Door lock will not lock or door lock failure; ACU detects…
- F5E3Lid lock has not moved into locked position or motor cannot…
- F5E4Lid not opened between cycles; user presses START after…
- F68Pressure signal out-of-range (saved fault code designation…
- F6E1Communication error; HMI cannot hear ACU, communication…
- F6E2Communication error
- F6E3Communication error ACU to UI
- F7Slow fill detected; fill time greater than 5 minutes…
- F70Communication failure between dryer CCU and UIC
- F71Communication failure from UIC to dryer CCU
- F72Basket Re-engagement Failure
- F73UIC microprocessor error
- F73/F74Washer UIC failure
- F74UI EEPROM not programmed or corrupted
- F77Off balance load detected.
- F7E1Basket speed sensor fault; main control cannot determine…
- F7E2Motor drive circuit over temperature
- F7E3Basket engaged during wash
- F7E4Basket re-engagement failure
- F7E5Shifter fault; main control cannot determine position of…
- F7E6Motor fault
- F7E7Motor unable to reach target RPM
- F7E8Motor over temperature
- F7E9Motor will not turn (locked rotor).
- F7EAMotor control lost phase fault (also displayed as F7E10).
- F7ECMotor control motor overload fault (also displayed as…
- F7EDFault of the motor control section of the main control.
- F8No water detected entering machine or pressure switch trip…
- F81Open/close door lid
- F82Door Lock Failure
- F83Door Unlock Failure
- F84Door Lock Failure
- F85Door Lock Failure
- F8E0Steam inlet valve error (not available on all models)
- F8E1Long fill; water level does not change for a period of time…
- F8E3Overflow condition
- F8E5Hot and cold water supply hoses are reversed.
- F8E6No fill; water level does not change for a period of time…
- F9Low voltage detected; less than 90 volt AC (machine…
- F9E1Drain pump system problem
- FAE1Shipping bolts are still installed.
- FCE0Communication between the Human Machine Interface and Wi-Fi…
- FCE1No model/serial number information is saved on the…
- FCE2Model/serial number information saved on the machine's…
- FCE3Wi-Fi connection fault.
- FCE4USB stick failure (USB full, not detected, or not…
- FCE5Software uploaded from USB stick does not match to model…
- FCE6Download of machine setup from machine to USB stick failed.
- FCE7Upload of machine setup from USB stick to machine failed…
- FCE8Wi-Fi module not responding or not connected.
- FdFactory Default
- FLFlood condition detected
- FPE1Coin 1 circuit error.
- FPE2Coin 2 circuit error.
- FPE3Card reader communication error.
- H-Water temperature control problem.
- h1A temperature increase has not been detected on the lower…
- h11A shaker assembly neutral fault has been detected; shaker…
- HCHot and cold inlet hoses have been installed incorrectly…
- HE1Heater is not heating
- HE2Heater is not heating
- HPThe thermistor reading is out of range and the dryer cycle…
- HrHeater Relay failure
- IEPressure switch error / Water sensor fault
- LWasher is in pause due to the lid being open and unlocked.
- L2Low L2 voltage (less than 50V) detected at installation.
- LdWasher lid sense error on control board or due to power…
- LEWater level sensor fault
- LFWater level detection error on control board or due to…
- lidOpen/Close Door Lid
- LLLarge Load Detected.
- LOLocked; door is locked and failed to unlock
- Lo FLWater supply error
- LrLocked rotor
- LSLid switch error
- LVVoltage detected below 90 VAC for 8 seconds.
- ndNo Drain
- nFNo fill
- nPNo power to motor control or motor not running
- ntInterrupted
- obOut of balance
- odOpen the Door; the door has not been opened since the end…
- OEA fault is detected in the water level sensor
- oLOverloaded
- oPOverflow protection activated
- PWasher is in pause mode due to pressing Pause/Resume pad.
- PAQuick service cycle passed
- PFPower failure
- PoPump Out (lid opened)
- rLLoad inside drum during cleaning washer cycle
- SdSuds lock
- SFProblem with control.
- SrStuck relay
- SuWasher is in suds period
- SudSuds lock
- SUDsExcessive suds detected; washer is in a suds reduction…
- T-01Heating error
- T-02Slow heating
- T-03Over heating condition detected.
- T-04Configuration mismatch between UI and ACU.
- T-05State mismatch between UI and ACU status.
- T-06Load too hot
- T-07No default cycle has been selected.
- T-09Door is open.
- T-10Cycle advance function is disabled.
- T-11Invalid cycle data.
- T-12USB memory stick not detected.
- T-15Tilt switch cycle failure, service required.
- T-17Critical error with multiple sub-error codes indicating…
- T-18Fill dispenser error.
- T-19Water temperature error.
- T-20Water temperature error.
- tEAbnormal high/low temperature or ohm resistance seen from…
- tFWater temperature sense error when equipped with…
- UWasher is in pause due to an unbalance condition.
- UBUnbalance or cabinet hit detected during final spin, which…
- uCContinuous Unbalanced Circuit
- UEUnbalance detected during final spin
- uLUnbalanced Load
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