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Error code reference

Samsung Washer Error Code 9E1

Power error caused by under or over voltage supply, use of plug receptacle causing momentary voltage drop, or main PBA fault.

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What the 9E1 error code actually means

Your Samsung washer detected a problem with the electrical power it is receiving, either too much or too little voltage coming from the wall outlet. This can happen because of a faulty outlet, loose wiring in your home, or an overloaded circuit. In some cases, the washer's own main control board may have developed a fault and needs to be inspected or replaced.

Diagnostic procedure

The full 9E1 procedure

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MyPros+ · DiagnosticsStep 1 preview
1
First diagnostic step
Check the consumer's power conditions and operating voltage; connect a tester to internal power terminals during Boil or Dry operations.
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Most common causes of 9E1

Ranked by how often they cause this code
  1. 1Faulty or inadequate wall receptacle
  2. 2Under-voltage or over-voltage from the supply circuit
  3. 3Shared or overloaded circuit
  4. 4Loose internal or external wiring connections
  5. 5Main PBA (control board) failure

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Questions people ask about 9E1

What does 9E1 mean on a Samsung washer?
The 9E1 code indicates a power supply error caused by under-voltage or over-voltage reaching the washer's control system. It can be triggered by a problematic wall outlet, an unstable home supply circuit, or a fault within the main PBA (control board). The washer halts operation to protect its components from damage caused by irregular voltage.
Will resetting the washer clear the 9E1 error?
A reset may temporarily clear the 9E1 code, but if the underlying power condition is not corrected the error will return. Resetting is useful for ruling out a one-time voltage fluctuation from the utility grid, but repeated appearances of the code indicate a persistent issue with the outlet, circuit, or control board that needs proper diagnosis.
How much does it cost to repair a Samsung washer showing 9E1?
Repair costs depend on the root cause. If the fix involves correcting an outlet or circuit issue, costs may range from $50 to $200 depending on whether an electrician is needed. If the main PBA (control board) requires replacement, parts and labor combined typically range from $150 to $400 or more depending on the model and service rates in your area.
Can I fix the 9E1 error myself?
Some causes of 9E1 are DIY-friendly, such as confirming the washer is plugged into a properly functioning dedicated outlet and checking that no other high-draw appliances share the same circuit. Testing the outlet voltage with a multimeter during operation is also something a knowledgeable homeowner can do. However, internal wiring inspection and main PBA diagnosis require disassembly and should be handled by a qualified technician.
Is it safe to use my Samsung washer when the 9E1 error appears?
You should not continue running the washer while this error is active. Operating an appliance on an unstable power supply can damage the control board, motor components, and other electronics over time. The washer halts as a protective measure, and the underlying cause should be resolved before resuming normal use.

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