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Error code reference

Thermador Range Error Code Er:20

WFR 2460 washer

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What the Er:20 error code actually means

Your Thermador appliance has detected a problem with the water clarity sensor inside the wash system. The sensor is either not sending a signal or sending one that the control board cannot read. The appliance cannot correct this on its own, so a technician will need to inspect and likely replace the sensor or its wiring.

Diagnostic procedure

The full Er:20 procedure

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1
First diagnostic step
Start T/P 10 sensor test programme.
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Most common causes of Er:20

Ranked by how often they cause this code
  1. 1Failed turbidity sensor
  2. 2Corroded or damaged connector at the sensor
  3. 3Broken or shorted wiring harness
  4. 4Contaminated sensor lens or sensing element
  5. 5Control board analogue input circuit fault

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Questions people ask about Er:20

What does Er:20 mean on a Thermador range?
Er:20 indicates a turbidity sensor fault in the WFR 2460 washer module. The analogue sensor that monitors water clarity is either not producing a readable signal or producing one that falls outside acceptable limits. The control system also determines that calibration cannot correct the fault, pointing to a hard electrical or component failure rather than simple drift.
Will resetting the appliance clear the Er:20 fault?
A power reset may temporarily clear the error code from the display, but if the underlying sensor or wiring fault is still present, Er:20 will return once the wash cycle attempts to read the turbidity sensor again. The fault must be diagnosed and repaired at the hardware level to permanently resolve it.
How much does it cost to repair an Er:20 fault on a Thermador range?
Repair costs vary depending on the root cause. Cleaning a contaminated sensor or repairing a connector costs very little beyond labor, typically in the range of $50 to $150 for a service call. Replacing the turbidity sensor itself generally runs $100 to $300 including parts and labor. If the control board analogue input circuit is the cause, board replacement can push total costs into the $300 to $600 range or higher depending on part availability.
Can I fix Er:20 myself, or do I need a technician?
A knowledgeable DIYer can start by inspecting the sensor connector for corrosion and cleaning the sensor element for scale buildup, as these steps require no special tools. However, running the T/P 10 sensor test programme requires access to the service diagnostic mode, and interpreting the analogue output values requires some technical familiarity. If the sensor or wiring needs replacement, a technician is recommended to ensure correct component handling and reassembly.
Is it safe to use the appliance while Er:20 is active?
Running the wash cycle with an active turbidity sensor fault means the system cannot monitor water clarity, which can result in poor wash performance or improper cycle termination. It is best to avoid running wash cycles until the fault is resolved to prevent further issues or potential damage to the wash system components.

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