mypros+
Error code reference

Bosch Dishwasher Error Code E:21

Sanitized LED flashes; caused by faulty heat pump wire harness or faulty heat pump motor winding.

Avg. service call
$285
National average. Trip fee plus diagnostic plus labor. Before parts.
MyPros+ 3-day pass
$9.95
Same diagnostic steps, on your phone. Start now.
You keep in your pocket
~$275
Even before you buy the part.
Skip the service call. Fix it yourself.
Full procedure unlocks instantly.
Get Started

What the E:21 error code actually means

Your Bosch dishwasher is showing an error that means the part responsible for heating and circulating water during the sanitize cycle is not working correctly. The machine has detected a problem with either the pump motor itself or the wiring connected to it. Until the issue is repaired, the dishwasher will not complete its cycles normally.

Diagnostic procedure

The full E:21 procedure

Step 1 is visible so you can confirm you are on the right page. The remaining steps, the ones that tell you whether to actually replace a part, unlock with any pass.

MyPros+ · DiagnosticsStep 1 preview
1
First diagnostic step
Check continuity between heat pump and power module. Measure heat pump motor winding resistance between any 2 terminals (should be ≈ 15.2 Ω @ room temp). If so, replace power module. If not, replace heat pump.
More steps, wiring diagram references, and verified part numbers
Includes expected resistance and voltage values, connector pinouts, and supersession notes for replacement parts.
Unlock E:21 procedure $9.95

Or subscribe: $29/month for unlimited access to all codes plus Max AI diagnostics.

Most common causes of E:21

Ranked by how often they cause this code
  1. 1Failed heat pump motor winding
  2. 2Faulty heat pump wire harness
  3. 3Failed power module
  4. 4Loose or corroded connector at heat pump or power module

Most DIYers save hundreds by diagnosing before ordering parts.

Get Started

$29/month · Cancel anytime · Or $9.95 3-day pass

Questions people ask about E:21

What does E:21 mean on a Bosch dishwasher?
E:21 on a Bosch dishwasher indicates a fault in the heat pump circuit, signaled by a flashing Sanitized LED. The error points to either a failed heat pump motor winding or a problem with the wire harness connecting the heat pump to the power module. The power module itself can also be the source of the fault if the wiring and motor check out correctly.
Is it safe to use my Bosch dishwasher while E:21 is displayed?
It is not recommended to continue running the dishwasher while E:21 is active. The error indicates a failure in the heat pump circuit, and operating the machine in this condition could prevent proper water heating and sanitization. Continued use may also place additional stress on other components before the root cause is addressed.
How much does it cost to repair the E:21 error on a Bosch dishwasher?
Repair costs vary depending on which component has failed. Heat pump replacement parts typically range from $100 to $250, while power module replacements can range from $80 to $200 or more, depending on the model. Adding professional labor, the total repair cost generally falls between $150 and $450. Diagnosing the fault with a multimeter before ordering parts helps avoid paying for unnecessary components.
How do I fix the E:21 error on my Bosch dishwasher?
Start by measuring the resistance across any two terminals on the heat pump motor with a multimeter. A healthy motor winding should read approximately 15.2 ohms at room temperature. If the reading is incorrect, replace the heat pump. If the resistance is correct, check continuity through the wire harness between the heat pump and power module. If the harness is good and the motor measures correctly, replace the power module.
Will resetting my Bosch dishwasher clear the E:21 error?
A reset may temporarily clear the E:21 code, but the error will return if the underlying fault in the heat pump circuit has not been repaired. The code is triggered by a measurable electrical fault, so resetting the appliance without fixing the wiring, motor winding, or power module will not resolve the problem.

78,000+ service manuals · 160,000+ error codes · 55+ brands

Get Started

$29/month · Cancel anytime · Or $9.95 3-day pass