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Error code reference

Jenn-Air Dishwasher Error Code E:28

Aqua Sensor fault; appliance without Aqua Sensor or calibration of Aqua Sensor not successful; operates without Aqua Sensor.

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What the E:28 error code actually means

Your Jenn-Air dishwasher is reporting a problem with a water-clarity sensor that helps the machine decide how long to run each cycle. Either the sensor is dirty and cannot do its job, or there is a wiring problem preventing the dishwasher from communicating with it. The good news is your dishwasher will usually keep running normally, just without that automatic adjustment feature.

Diagnostic procedure

The full E:28 procedure

Step 1 is visible so you can confirm you are on the right page. The remaining steps, the ones that tell you whether to actually replace a part, unlock with any pass.

MyPros+ · DiagnosticsStep 1 preview
1
First diagnostic step
Verify appliance is equipped with Aqua Sensor; check wires; check if Aqua Sensor is dirty.
More steps, wiring diagram references, and verified part numbers
Includes expected resistance and voltage values, connector pinouts, and supersession notes for replacement parts.
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Most common causes of E:28

Ranked by how often they cause this code
  1. 1Contaminated Aqua Sensor lens
  2. 2Loose or damaged wiring connection
  3. 3Appliance not equipped with Aqua Sensor
  4. 4Failed Aqua Sensor
  5. 5Control board fault

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Questions people ask about E:28

What does E:28 mean on a Jenn-Air dishwasher?
E:28 indicates an Aqua Sensor fault, meaning the control board cannot successfully communicate with or calibrate the water-clarity sensor. This sensor normally monitors how dirty the wash water is to adjust cycle length automatically. The dishwasher will continue to operate in a default mode without the sensor's input. Common causes include a dirty sensor lens, wiring issues, or the unit not being equipped with the sensor.
Is it safe to keep using my dishwasher with the E:28 error?
Yes, the E:28 fault does not indicate a safety hazard. The dishwasher is designed to continue running without Aqua Sensor input, defaulting to fixed cycle times. You may notice slightly longer or less efficient cycles since the machine can no longer optimize based on water clarity, but continued use does not pose any risk.
How much does it cost to repair an E:28 error on a Jenn-Air dishwasher?
If the fix is simply cleaning a dirty sensor lens, the repair costs nothing beyond your time. Wiring repairs are also generally low-cost. If the Aqua Sensor itself needs replacement, parts typically range from $30 to $80 depending on the model, with professional labor adding $100 to $200 on top of that. A control board replacement, if needed as a last resort, is the most expensive outcome and can range from $150 to $350 or more for parts alone.
Can I fix the E:28 error myself?
In many cases, yes. Start by checking whether the Aqua Sensor lens is coated with grease or mineral scale and clean it gently if so. Also inspect the wiring harness and connectors for loose or corroded terminals. If cleaning and reseating connections do not resolve the fault, sensor replacement may be needed, which is a more involved repair but still within reach for experienced DIYers.
Will resetting the dishwasher clear the E:28 code?
A reset may temporarily clear the code, but it will return if the underlying cause has not been addressed. If the sensor is dirty or disconnected, the control board will attempt calibration again at the next cycle start and log the fault again. Resolving the code permanently requires fixing the root cause, whether that is cleaning the sensor, repairing the wiring, or replacing a failed component.

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