mypros+
Error code reference

Maytag Washer Error Code HE1

Heater is not heating

Avg. service call
$285
National average. Trip fee plus diagnostic plus labor. Before parts.
MyPros+ 3-day pass
$9.95
Same diagnostic steps, on your phone. Start now.
You keep in your pocket
~$275
Even before you buy the part.
Skip the service call. Fix it yourself.
Full procedure unlocks instantly.
Get Started

What the HE1 error code actually means

Your Maytag washer tried to heat the water during a wash cycle but could not get the water temperature to rise after 10 minutes. This usually means the heating element, the temperature sensor, or the wiring connected to those parts has a problem. The washer stopped the cycle to protect itself and alert you to the issue.

Diagnostic procedure

The full HE1 procedure

Step 1 is visible so you can confirm you are on the right page. The remaining steps, the ones that tell you whether to actually replace a part, unlock with any pass.

MyPros+ · DiagnosticsStep 1 preview
1
First diagnostic step
Check for loose wire connections to heater and thermistor. Check for faulty thermistor, faulty heater, or low water fill.
More steps, wiring diagram references, and verified part numbers
Includes expected resistance and voltage values, connector pinouts, and supersession notes for replacement parts.
Unlock HE1 procedure $9.95

Or subscribe: $29/month for unlimited access to all codes plus Max AI diagnostics.

Most common causes of HE1

Ranked by how often they cause this code
  1. 1Faulty Heater Element
  2. 2Loose or Corroded Wire Connections
  3. 3Faulty Thermistor
  4. 4Low Water Fill Level
  5. 5Failed Water Inlet Valve

Most DIYers save hundreds by diagnosing before ordering parts.

Get Started

$29/month · Cancel anytime · Or $9.95 3-day pass

Questions people ask about HE1

What does HE1 mean on a Maytag washer?
HE1 means the washer's heater has been running for 10 minutes without a detectable rise in water temperature. The control board monitors the heating circuit through a thermistor and triggers this fault when heating performance falls outside the expected range. The most common causes are a failed heater element, a faulty thermistor, loose wiring connections, or insufficient water in the tub.
Is it safe to keep using the washer when HE1 appears?
It is not recommended to continue running the washer while HE1 is active. The code indicates the heating system is not functioning correctly, and the machine has already halted the cycle as a protective measure. Running cycles with a malfunctioning heater or faulty thermistor could produce inconsistent wash results and may mask a wiring issue that could worsen over time.
Will resetting the washer clear the HE1 error code?
Resetting the washer may temporarily clear the HE1 code, but it will return if the underlying problem is not repaired. Because the fault is triggered by a monitored condition (no temperature rise after 10 minutes of heating), the control board will detect the same failure and generate the error again during the next cycle. A reset is useful for confirming the fault after repairs, but it is not a fix on its own.
Can I fix the HE1 error myself?
Some causes of HE1 can be addressed without professional help. Start by inspecting the wiring connections at the heater and thermistor for looseness or corrosion, and verify that the washer is filling with the correct amount of water. If those checks do not resolve the issue, testing and replacing the thermistor or heater element requires basic electrical knowledge and a multimeter, which many experienced DIYers can handle safely.
How much does it cost to repair a Maytag washer with an HE1 error?
Repair costs vary depending on the faulty component. A replacement thermistor typically runs in the range of $15 to $40 for the part alone, while a heater element can cost between $30 and $80. If a technician is needed for diagnosis and installation, total repair costs including labor generally fall in the range of $100 to $250 depending on your location and the specific parts required.

78,000+ service manuals · 160,000+ error codes · 55+ brands

Get Started

$29/month · Cancel anytime · Or $9.95 3-day pass