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Error code reference

Maytag Washer Error Code HE2

Heater is not heating

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What the HE2 error code actually means

Your Maytag washer tried to heat the water during a wash cycle but the water temperature never went up after 10 minutes of trying. This usually means there is a problem with the heating element, the temperature sensor, or the wiring connected to those parts. The washer stopped the cycle to protect itself from running a wash cycle without the water reaching the right temperature.

Diagnostic procedure

The full HE2 procedure

Step 1 is visible so you can confirm you are on the right page. The remaining steps, the ones that tell you whether to actually replace a part, unlock with any pass.

MyPros+ · DiagnosticsStep 1 preview
1
First diagnostic step
Check for loose wire connections to heater and thermistor. Check for faulty thermistor, faulty heater, or low water fill.
More steps, wiring diagram references, and verified part numbers
Includes expected resistance and voltage values, connector pinouts, and supersession notes for replacement parts.
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Most common causes of HE2

Ranked by how often they cause this code
  1. 1Faulty thermistor
  2. 2Failed heater element
  3. 3Loose or corroded wire connections
  4. 4Low water fill level

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Questions people ask about HE2

What does HE2 mean on a Maytag washer?
HE2 means the washer detected a heating failure. The heater was activated for 10 minutes but the water temperature did not increase during that time. This points to a problem with the heater element, the thermistor that measures water temperature, the wiring connecting those components, or a low water fill condition.
Is it safe to use my Maytag washer when HE2 is showing?
HE2 indicates the heating system is not functioning correctly, so running cycles that require heated water will not produce the intended results. The washer may still run cold-water cycles, but a sanitize or high-temperature wash cycle will not reach the target temperature. It is best to address the underlying issue before continuing regular use to avoid incomplete wash results.
How much does it cost to repair a Maytag washer with an HE2 error?
Repair costs depend on which component has failed. A replacement thermistor is typically in the range of $15 to $50 for the part alone. A heater element generally costs between $30 and $100 depending on the model. If you hire a technician, labor costs will add to those figures. Diagnosing the specific faulty component first will help avoid replacing parts unnecessarily.
Can I fix HE2 on my Maytag washer myself?
Some causes of HE2 are DIY-friendly. Start by checking all wire connections to the heater and thermistor, as loose connections are a common cause and require no parts. Testing the thermistor and heater element with a multimeter is also a straightforward step for experienced DIYers. Replacing either component requires purchasing the correct part, and working near electrical components means the washer should always be unplugged before any inspection or repair.
Will resetting my Maytag washer clear the HE2 error?
A reset may temporarily clear the code, but HE2 will return if the underlying problem is not fixed. The code is triggered by a condition the control board actively monitors during the heating cycle, so as soon as the washer runs another heated cycle and detects the same failure, it will display HE2 again. Clearing the code without repairing the fault is not a lasting solution.

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