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Error code reference

Samsung Washer Error Code BC2

Switch check (Main Relay check) error

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What the BC2 error code actually means

The BC2 error means your washer detected that one of the buttons on the control panel has been held down for too long, as if it were stuck. This usually happens because a button is physically jammed, the panel is bent inward pressing on a button, or internal screws are too tight and pushing on the button board. The washer stops to avoid running with a faulty control input.

Diagnostic procedure

The full BC2 procedure

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MyPros+ · DiagnosticsStep 1 preview
1
First diagnostic step
Check whether either the Power switch or a tact switch is continually pressed.
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Most common causes of BC2

Ranked by how often they cause this code
  1. 1Jammed or stuck tact switch
  2. 2Deformed or warped control panel
  3. 3Over-tightened sub PBA mounting screws
  4. 4Power button held down during operation
  5. 5Faulty sub PBA

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Questions people ask about BC2

What does BC2 mean on a Samsung washer?
BC2 is a switch check error triggered when the main control board detects that the power button has been continuously pressed for more than 12 seconds, or any other control panel button for more than 30 seconds. The washer interprets this as a stuck or jammed input signal and stops to prevent unintended operation. Common causes include a physically stuck button, a warped control panel, or over-tightened sub PBA screws.
Will resetting my Samsung washer clear the BC2 error?
A power cycle reset may temporarily clear the BC2 code, but if the underlying physical cause is still present, the error will return quickly. The code is triggered by a continuous hardware signal, so the stuck switch, panel deformation, or board flex must be corrected for the error to stay resolved. Resetting without addressing the cause is not a permanent fix.
How much does it cost to repair a Samsung washer BC2 error?
If the issue is a deformed panel or over-tightened screws, the repair may cost little to nothing beyond a service call fee, as no parts are required. If a tact switch or the sub PBA needs replacement, parts and labor costs typically range from around $75 to $250 depending on your region and the specific board involved. A technician visit to diagnose and repair the fault generally falls in the $100 to $200 range for labor alone.
How do I fix a BC2 error on my Samsung washer?
Start by pressing each button on the control panel to confirm they all spring back freely and none are stuck. Inspect the panel face for warping or deformation that could press against the switches. If the washer was recently serviced, check that the sub PBA mounting screws are not over-tightened, as excess torque can flex the board and activate switches. If a specific switch is faulty, the sub PBA will need to be replaced.
Is it safe to use my Samsung washer when it shows a BC2 error?
The washer will typically halt operation when BC2 is active, preventing normal use. Attempting to force a cycle while the control board is detecting a faulty switch signal is not recommended, as the input controls may not respond predictably. Address the physical cause of the fault before running the machine again.

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