Model reference

Samsung WA3500C

Washer

1 document30 error codes6 service modes

Available documentation

Service Manual

Samsung Washing Machine WA3500C Service Customer Repair Guide31 pg
Covers this model

MyPros+ Max

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Error codes (30)

CodeMeaning

1CThe water level sensor is not working properly.3CMotor operation check failure (washing motor defect).4CWater is not supplied to the washer.4C2Cold water supply hose is connected to the hot water tap instead of the cold…5CWater is not draining (drain error).8CCheck the MEMS sensor.8C1MEMS PBA error due to disconnection.8C2MEMS PBA defective.9C1The electronic control needs to be checked (over voltage error).9C2Low voltage detected.ACCommunication error AC6Inverter communication problem.BC2Switch error (Main Relay Error)CLChild Lock mode active dCOperating the washer with the door open.DC1Door lock switch unit is not inserted, damaged, or wire is disconnected.DC2Door lock switch unit is defective or wire disconnected.HCHigh temperature heating check.HC1Heater check LCCheck the drain hose positioning; drain hose height is out of specified range.LC1Water leakage check OCWater overflowed.PCClutch position cannot be detected.PC1After position of the clutch is detected, the signal from the clutch hall is…TC1Washing temperature sensor fault.TC2Dry temperature sensor fault.TC3Faulty and incorrect connections of the dry condensing sensor.TC4Temperature sensor check UbSpinning does not work due to unbalanced load.UrDisplay for additional rinsing when sensing unbalance.

Service modes (6)

Automatic Check Mode["Enter Smart Install mode.","While 'AS' is displayed, press Start/Pause.","Automatic mode starts…
Diagnostic Code Check["Enter Smart Install mode.","While 'AS' is displayed, press Soil.","'CR' is displayed and…
Manual Check Mode["Enter Smart Install mode.","While 'AS' is displayed, press Delay End.","Each press of Delay End…
S/W Version Check["Enter Smart Install mode.","While 'AS' is displayed, press Temp."]
Smart Care (Self-Diagnosis)["When the washer detects an issue and displays an information code, press and hold Soil for 3…
Smart Install (Test Mode Entry)["From standby, set the scheduled time (Delay End) to 17:00.","Press and hold Start/Pause for 7…

Full entry steps, exit procedures, and test sequences are available in Max.

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