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Error code reference

Samsung Washer Error Code 4C2

Water supply temperature check

Water supply temperature check — cold and warm water supply hoses are wrongly engaged, water temperature sensed higher than 70°C during dry cycle valve operation, or water temperature sensed higher than 50°C in Wool or Lingerie courses.

First step from the service manual

Check if cold and warm water supply hoses are correctly connected.

The complete diagnostic procedure includes additional test steps, resistance specifications, wiring diagram references, and component test points.

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What 4C2 means on a Samsung washer

The 4C2 error code on a Samsung washer indicates a water supply temperature fault. The machine's water temperature sensor has detected an abnormal incoming water temperature during operation. Specifically, this code triggers under three conditions: the cold and warm water supply hoses are reversed at the inlet connections, the water temperature exceeds 70°C during a dry cycle valve operation, or the water temperature exceeds 50°C during a Wool or Lingerie wash course. The code is tied to the inlet water temperature sensing system, which monitors incoming water to ensure the correct thermal conditions are present for each wash program.

The most common cause is a simple plumbing error where the hot and cold water supply hoses have been connected to the wrong inlet valves on the back of the machine. When the washer opens what it expects to be the cold water valve, it instead receives hot water, causing the temperature reading to spike far beyond the expected threshold. This is especially likely after installation, a recent move, or any plumbing work behind the machine.

In cases where the hose connections are correct, the fault may indicate that the actual incoming hot water supply is running at an unusually high temperature, pushing readings past the 70°C or 50°C thresholds defined for the specific cycle in progress. Less commonly, a faulty water temperature sensor or a malfunctioning inlet valve that fails to regulate flow properly could cause erroneous temperature readings and trigger the error. Checking hose connections is always the first and most important diagnostic step before investigating sensor or valve components.

Source: manufacturer service documentation.

Common causes of 4C2

  1. 01

    Reversed hot and cold water supply hoses

    Wiring / connection

    The hot and cold inlet hoses are connected to the wrong valves on the back of the washer. This causes the machine to receive scalding water when it expects cold, immediately triggering the temperature fault.

  2. 02

    Incoming hot water supply temperature too high

    Wiring / connection

    Even with hoses connected correctly, if the household hot water heater is set very high, the incoming water temperature can exceed the 70°C threshold during dry cycle valve operation or the 50°C threshold in Wool and Lingerie courses.

  3. 03

    Faulty water temperature sensor

    Part replacement

    A defective temperature sensor may report inaccurate readings, causing the control board to register overheating even when actual water temperatures are within normal range. This typically requires component testing and replacement.

  4. 04

    Malfunctioning inlet water valve

    Part replacement

    A water inlet valve that does not open and close correctly can allow unintended hot water flow into the drum, raising the temperature beyond the allowed limit for sensitive cycles like Wool or Lingerie.

See the test procedure for each cause

Frequently asked questions about 4C2

What does 4C2 mean on a Samsung washer?
The 4C2 code means the washer has detected that the incoming water temperature is higher than the safe threshold for the selected cycle. It can be triggered by reversed hot and cold supply hoses, water temperature exceeding 70°C during dry cycle valve operation, or water temperature exceeding 50°C during Wool or Lingerie courses. The first thing to check is whether the hot and cold water supply hoses are connected to the correct inlet ports on the back of the machine.
How do I fix the 4C2 error on my Samsung washer?
Start by turning off the water supply and inspecting the hose connections at the back of the washer. The cold water hose should connect to the cold water tap and the corresponding cold inlet on the machine, and the same applies for the hot water hose. If hoses are correctly connected, check your water heater temperature setting and lower it if it is set above recommended levels. If the error persists after correcting hose connections and water temperature, the inlet valve or temperature sensor may need to be tested and potentially replaced.
Is it safe to keep using my washer when the 4C2 code is showing?
You should not continue running the washer while the 4C2 error is active. If the hot and cold hoses are reversed, the machine may be filling with water that is dangerously hot, which can damage fabrics, harm internal components, and create a safety risk. Resolve the cause of the error before running additional cycles.
Will resetting my Samsung washer clear the 4C2 error?
Resetting the washer by unplugging it for a few minutes may temporarily clear the error code, but the fault will return as soon as the machine detects the same out-of-range water temperature again. A reset does not fix the underlying problem. You need to correct the hose connections or address the root cause before the code will stay clear.
How much does it cost to repair a Samsung washer showing the 4C2 error?
If the fix is simply reconnecting reversed supply hoses, there is no parts cost involved. If the water inlet valve needs replacement, parts and labor can typically range from around $100 to $250 depending on your location and service provider. A faulty temperature sensor is generally a lower-cost repair, with parts and labor often falling in the $75 to $175 range. Costs vary based on technician rates and parts availability in your area.

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