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Error code reference

Samsung Washer Error Code Ur

Unbalanced condition; additional rinsing is added during sensing unbalance.

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What the Ur error code actually means

The Ur code means your Samsung washer detected that the laundry inside is bunched up unevenly, causing the drum to spin off-balance. To fix it automatically, the washer adds extra rinsing to try to redistribute the clothes. If you see this code, you can press any button to clear it from the screen while the machine works to correct the issue on its own.

Diagnostic procedure

The full Ur procedure

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1
First diagnostic step
Press any button to release the display.
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Most common causes of Ur

Ranked by how often they cause this code
  1. 1Unevenly distributed laundry load
  2. 2Single large item in the drum
  3. 3Overloaded drum
  4. 4Worn or damaged suspension rods or shock absorbers
  5. 5Washer not level on the floor

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Questions people ask about Ur

What does Ur mean on a Samsung washer?
Ur on a Samsung washer means the machine has detected an unbalanced load during the spin cycle. The washer responds by adding extra rinsing cycles to try to redistribute the laundry before attempting to spin again. You can press any button to clear the code from the display while the machine continues its correction routine.
Is it safe to keep using my washer when the Ur code appears?
The Ur code itself is not a sign of immediate danger, and the washer is designed to handle the condition by adding rinse cycles automatically. However, repeatedly running the machine with severe imbalance can put extra stress on the drum bearings, suspension components, and motor over time. It is best to correct the load distribution before continuing regular use.
How much does it cost to repair a Samsung washer that keeps showing the Ur code?
If the cause is load distribution or leveling, there is no parts cost involved. If worn suspension rods or shock absorbers are the culprit, replacement parts typically range from $20 to $80 depending on the specific components, with professional labor adding $75 to $150 or more depending on your area. Diagnosing and correcting the issue yourself can significantly reduce the total cost.
How do I fix the Ur error code on my Samsung washer?
Start by pressing any button to release the code from the display. If the machine does not self-correct, pause the cycle, open the door, and manually rearrange the laundry so weight is spread evenly around the drum. Avoid washing single heavy items alone, and make sure the washer is sitting level on the floor. If the error continues after redistributing the load, inspect the suspension rods and shock absorbers for wear.
Will resetting my Samsung washer clear the Ur error code?
Pressing any button will clear the Ur code from the display, which is the recommended first step. However, simply resetting the display does not fix the underlying imbalance. If the load is still unevenly distributed when the spin cycle resumes, the code is likely to return. Redistributing the laundry manually gives the best chance of clearing the error for good.

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