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Error code reference

Samsung Washer Error Code HC

Heater error-washing heater is short-circuited or has a wire disconnected, washing heater in the tub has an error (contact error/temperature sensor…

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What the HC error code actually means

The HC error means your Samsung washer has detected a problem with the internal water heater used during wash cycles. This could be a failed heater element, a loose wire connection, or a faulty temperature sensor. In freezing temperatures, it can also appear if water could not enter the machine while the heater was running.

Diagnostic procedure

The full HC procedure

Step 1 is visible so you can confirm you are on the right page. The remaining steps, the ones that tell you whether to actually replace a part, unlock with any pass.

MyPros+ · DiagnosticsStep 1 preview
1
First diagnostic step
Check for connection between wire and heater. If wash heater is faulty, replace it. If heater is not the problem, replace wash thermistor.
More steps, wiring diagram references, and verified part numbers
Includes expected resistance and voltage values, connector pinouts, and supersession notes for replacement parts.
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Most common causes of HC

Ranked by how often they cause this code
  1. 1Loose or disconnected heater wiring
  2. 2Failed wash heater element
  3. 3Faulty wash thermistor
  4. 4Contact error at heater connection points
  5. 5Heater activation without water due to freezing

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Questions people ask about HC

What does HC mean on a Samsung washer?
HC on a Samsung washer indicates a heater error in the wash system. The code can be triggered by a short circuit or open circuit in the heater element, a disconnected or loose wire at the heater, a faulty wash thermistor, or the heater running without water due to freezing conditions. Diagnosing the specific cause requires inspecting the heater wiring and testing the heater and thermistor.
Is it safe to use my Samsung washer while the HC code is showing?
No, you should not continue running the washer while the HC error is active. A short-circuited heater or a heater operating without water present poses a risk of electrical fault or component damage. Stop using the machine until the cause has been identified and corrected.
Will resetting my Samsung washer clear the HC error code?
A reset may temporarily clear the HC code from the display, but it will return as soon as the machine runs a heated wash cycle if the underlying fault has not been repaired. Resetting does not fix a failed heater, faulty thermistor, or damaged wiring. The root cause must be diagnosed and corrected for the error to stay cleared.
Can I fix the HC error on my Samsung washer myself?
Some causes of the HC error are accessible to a knowledgeable DIYer. Checking and reseating loose wire connections at the heater requires basic tools and no parts. However, replacing the wash heater element or thermistor involves accessing internal components and working near electrical connections, which requires comfort with appliance disassembly and safe handling of electrical parts.
How much does it cost to repair a Samsung washer HC error?
If the issue is a loose or corroded wire connection, the repair may cost nothing beyond your time. Replacing a wash thermistor typically falls in the range of $15 to $50 for the part. A heater element replacement part generally runs $30 to $100, with professional labor adding $100 to $200 or more depending on your location and service provider.

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