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Model reference

Whirlpool CHW8990

Washer

4 documents21 error codes17 service modes

Available documentation

Tech Sheet

  • Tech Sheet - W10311071 - Rev B (FR)16 pg
    Covers this model
  • techsheet-w10311069-revb16 pg
    Covers this model

Service Flash

  • Technical Service Pointer - Front Load Washer Thermistor Testing1 pg
    Covers this model
  • Front-Load Washer Pump Updates1 pg
    Covers this model
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Error codes (21)

CodeMeaning
d13Coin 2 errord16Generation 2 debit card reader errord5Coin 1 errord9Low voltage detection errorF01CCU errorF11Motor Control Unit (MCU) has a failure, possibly a repeating under or…F20No water detected entering washerF21Long drainF22Door lock errorF24Temperature sensor errorF25Tachometer errorF26Door switch errorF27Overflow conditionsF28Communication failure between CCU and MCU.F29Door unlock errorF31Overheating of motorF33Pump disconnectedF34Load detected in washer during Washer Cleanout Cycle.F70Communication failure between CCU and User Interface (UI).F73UI failureF74UI failure

Service modes (17)

  • Code Display Mode["Can only be accessed when the washer is in error state.","Open the service door.","The current F…
  • Cycle Credit["Enter Flashing Mode (diagnostic mode with display flashing).","Press the HOT button (CC will…
  • Diagnostic Mode["First press 'Start Operating Set-up' (enter setup mode).","Press and hold the COLD button for 2…
  • Help Mode (DA Communication Established)["Open the service door.","The message dAS will appear in the display.","Press the HOT…
  • Help Mode (Manual Communication)["Open the service door.","Press the WARM button until the set-up code 2.XX is on display.","Press…
  • Help Mode (via DA communication / dAS mode)["Open the service door.","dAS message appears on display.","Press the HOT button.","Press WARM to…
  • Help Mode (via manual communication)["Open the service door.","Press WARM button until setup code 2.XX is displayed.","Press the HOT…
  • Manual Overview Test["Enter Flashing Mode (diagnostic mode with display flashing).","Press the COTTON/WHITES button to…
  • Quick Overview Test["Enter Flashing Mode (diagnostic mode with display flashing).","Press the WARM button to start the…
  • Quick Spin (Drain and Spin)["Enter Diagnostic Mode (display flashing).","Press PERM PRESS button."]
  • Quick Spin Cycle["Enter Flashing Mode (diagnostic mode with display flashing).","Press the PERM PRESS button to…
  • Set-Up Mode (Manual Communication / Coin Payment)["Insert service access door key, turn, and lift to remove service access door.","The washer enters…
  • Setup/Programming Mode (Card payment models)["After installing the debit card reader per manufacturer instructions, insert the manual setup…
  • Setup/Programming Mode (Coin-operated models)["Insert key into service door access.","Turn and lift to remove the service access door.","Use…
  • Washer Clean Cycle (Diagnostic)["Enter Diagnostic Mode (display flashing).","Press COLORS/DELICATES button."]
  • Washer Cleanout Cycle["Enter Flashing Mode (diagnostic mode with display flashing).","Press the COLORS/DELICATES button…
  • Washer Diagnostic Mode (Flashing Mode)["Enter Set-Up Mode first (open service door).","Press and hold the COLD button for 2 seconds while…

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